Client Comments
Tammy is incredibly quick, organized, and overall so nice to work with. Highly highly recommend!I cannot express enough good things about our experience working with Gustavo. From the start, he was incredibly informative, patient, and transparent. As first-time home buyers, we knew there was a lot for us to learn throughout the mortgage process, and Gustavo always took the time to make sure we truly understood everything rather than just rushing us through it. He never made us feel like just another loan application to him.
What truly stood out to me was how genuinely cared for and respected I felt throughout the entire process. Gustavo even went out of his way to check on me after I had surgery, which had absolutely nothing to do with our mortgage and really showed the kind of person he is.
Although we decided to move forward with another lender, our decision was not due to the quality of service Gustavo provided. He went above and beyond for us right up until the end. When we received a competitive loan estimate elsewhere, Gustavo personally took it to his regional manager and did everything within his power to try to beat it and earn our business.
Selecting another lender was honestly hard because of how wonderful Gustavo was to work with. He was professional, responsive, knowledgeable, and truly cared about us getting the best outcome possible—not just making the sale.
I would absolutely recommend Gustavo to anyone looking for a mortgage lender, particularly first-time homebuyers who want someone who will take the time to explain the process and truly advocate for them. Even though we didn’t ultimately close our loan with him, he absolutely earned this five-star rating from us. Thank you, Gustavo, for all your help!
They made the home buying process so smooth! We couldn’t have asked for a better experience buying our first home.
Excellent service for the 4th time around. Mortgage process completed seamlessly with John Lee and Tammy Boldt. Have referred to many family and friends, receiving nothing but praise for the organized, thorough, streamlined process. Thank you both, once again, for ushering us through the mortgage process.
Frequently asked questions
4 questions
What do Homeowners Financial Group clients say about their experience with the team?
Clients frequently praise the team for their organization, transparency, and personalized care throughout the mortgage process. Reviewers highlight how they felt respected and informed, especially first-time homebuyers who appreciated the patience shown by the staff.
What are the hours of operation for Homeowners Financial Group?
The hours are as follows: Monday: 8:30AM-5PM, Tuesday: 8:30AM-5PM, Wednesday: 8:30AM-5PM, Thursday: 8:30AM-5PM, Friday: 8:30AM-5PM, Saturday: Closed, Sunday: Closed.
Does Homeowners Financial Group provide support for first-time homebuyers, and what do reviewers say about that?
Yes, they offer support for first-time homebuyers. Reviewers commend Gustavo for being informative and patient, ensuring clients fully understand the mortgage process without feeling rushed.