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CarMax

102 reviews

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3500 W Tennessee St, Tallahassee, FL 32304, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Florida

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3.8

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Service	Sub Service	Average Price Range (USD)
Vehicle Sales	New Vehicle Sales	$30,000 - $50,000 Call to Book
	Used Vehicle Sales	$10,000 - $25,000 Call to Book
	Luxury Vehicle Sales	$50,000 - $100,000 Call to Book
Vehicle Appraisal	In-store Appraisal	$0 Call to Book
	Online Appraisal	$0 Call to Book
	Trade-in Valuation	$0 Call to Book
Test Drives	On-Site Test Drives	$0 Call to Book
	Extended Test Drives	$0 Call to Book
	Home Test Drive	$0 Call to Book
Vehicle Financing	In-house Financing	Varies Call to Book
	Loan Consultation	$0 Call to Book
	Credit Evaluation	$0 Call to Book
Warranty Services	30-Day Warranty	$0 Call to Book
	Extended Warranty	$1,000 - $3,000 Call to Book
	Powertrain Warranty	$1,000 - $2,500 Call to Book
Vehicle Maintenance	Regular Service Check	$50 - $150 Call to Book
	Tire Rotation	$25 - $50 Call to Book
	Oil Change	$40 - $80 Call to Book
Battery Services	Battery Replacement	$100 - $200 Call to Book
	Battery Testing	$20 - $50 Call to Book
	Battery Maintenance	$0 - $50 Call to Book
Tire Services	Tire Installation	$30 - $100 Call to Book
	Tire Repair	$15 - $50 Call to Book
	Tire Replacement	$200 - $800 Call to Book
Customer Support	Online Support	$0 Call to Book
	Phone Support	$0 Call to Book
	In-store Assistance	$0 Call to Book

ABOUT Services Excellence Summary

CarMax is the largest used car retailer in the United States. Our "no haggle" pricing was the initial disruptor in the automotive sector. This approach has turned the traumatic and loathed process of purchasing or selling a car into a transparent, honest occurrence that everyone deserves. Since then, we've redefined the notion of customer enjoyment. Customers can now buy on their own terms, online or in-store, in whatever combination they choose. Here's How We Do It Our Love Your Car guarantee (so you know) combines our flexible approach with the industry's leading Love Your Car warranty (click here for details). It includes 24-hour test drives and 30-day return policies (up to 1500 miles). Our approach to car buying is unlike anything you've ever seen.

SUMMARY Reviews Summary

The reviews generally show high satisfaction among the clients. Many cited the excellent customer service, particularly from Patrick, DJ, and Charles H. Clients express their satisfaction with the seamless process, friendly staff, clear communication, and surprisingly quick service. CarMax Tallahassee customers also praised the on-the-spot payment, kind staff, and the hassle-free car buying experience. CarMax Tallahassee has earned five stars for its excellent service, which would make a customer a repeat client. However, some clients acknowledged the problem of waiting long for their car to be checked, including one from the last few months. It would seem that CarMax Tallahassee customers appreciate the staff and the overall car buying process.