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CarMax

Name: CarMax
Address: Tallahassee, US
Telephone: +18505745177
Rating: 3.7941

102 reviews

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+18505745177

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3500 W Tennessee St, Tallahassee, FL 32304, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Florida

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ABOUT Services Excellence Summary

CarMax is the largest used car retailer in the United States. Our "no haggle" pricing was the initial disruptor in the automotive sector. This approach has turned the traumatic and loathed process of purchasing or selling a car into a transparent, honest occurrence that everyone deserves. Since then, we've redefined the notion of customer enjoyment. Customers can now buy on their own terms, online or in-store, in whatever combination they choose. Here's How We Do It Our Love Your Car guarantee (so you know) combines our flexible approach with the industry's leading Love Your Car warranty (click here for details). It includes 24-hour test drives and 30-day return policies (up to 1500 miles). Our approach to car buying is unlike anything you've ever seen.

SUMMARY Reviews Summary

The reviews generally show high satisfaction among the clients. Many cited the excellent customer service, particularly from Patrick, DJ, and Charles H. Clients express their satisfaction with the seamless process, friendly staff, clear communication, and surprisingly quick service. CarMax Tallahassee customers also praised the on-the-spot payment, kind staff, and the hassle-free car buying experience. CarMax Tallahassee has earned five stars for its excellent service, which would make a customer a repeat client. However, some clients acknowledged the problem of waiting long for their car to be checked, including one from the last few months. It would seem that CarMax Tallahassee customers appreciate the staff and the overall car buying process.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

great experience ... (6)

very helpful (4)

recommend (3)

amazing experien ... (2)

great place (2)

best customer se ... (2)

helped me (2)

painless (2)

24 hour (2)

very good servic ... (1)

Cons

horrible (2)

dirty (2)

disappointing (2)

scratches (1)

disappointing (1)

disappointed (1)

lack of communic ... (1)

never called me (1)

not very helpful ... (1)

frustrating (1)

CarMax Reviews: 102. Average Rating: 3.8

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Reviews (0) Google Reviews (102)

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