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Review Keywords Analysis

  1. US
  2. FL
  3. Tallahassee
Used Car Supermarket

Used Car Supermarket

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Open 8:30 AM-6:00 PM now
3120 W Tennessee St, Tallahassee, FL 32304, USA Get Directions
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4.5

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ABOUT   Services Excellence Summary

Used Car Supermarket opened its doors in 1974 and has been selling quality used vehicles to customers in Tallahassee, Florida since then. The business has always been owned and operated by the Andrews Family. Each car and truck is hand-selected by the owners before being sent to an ASE-certified service department to be inspected before it is sold. Used Car Supermarket has established a family-like atmosphere that ensures that everyone who comes through our doors is treated with respect when they buy their next vehicle. We provide a number of options for people looking to finance the purchase of one of our used vehicles or trucks, including loans from national banking institutions, credit unions, and subprime lenders, as well as lot financing. Item 1

 

SUMMARY   Reviews Summary

The reviews are overwhelmingly positive, dominated by praise for the quality of customer service and staff expertise. Many customers point out Randy's outstanding customer service, which significantly influenced their overall satisfaction. One customer, who claimed Randy made the process simple and guided them through every step, claimed they had bought multiple cars and planned to go back. They take care of EVERYTHING right there so you don't have to go to the DMV and deal with the hassle. This level of assistance is not something you see very often. The dealership has received numerous accolades for sales and willingness to work with customers across various reviews. Most of the feedback is spontaneous and points to the customer service as the source of their positive experiences. Some did critique the dealership, with common concerns about the location, but they were far outweighed by positive comments. The dealership seems to be highly regarded, with customers turning into sales reps and some repeat customers highly recommending it. These reviews act as an incentive for other customers to consider the dealership.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (22)
highly recommend ... (9)
affordable (8)
painless (5)
very helpful (3)
great customer s ... (3)
very professiona ... (3)
helped me (3)
great experience ... (3)
feel safe (2)
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Cons
dissatisfied (1)
not impressed (1)
horrible (1)
Used Car Supermarket Reviews: 103. Average Rating: 4.5
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