Helpful staffBeautiful jewelryExcellent qualityEasy processCustomer serviceOne of a kindOnline shopping experienceCute space
About this business
Born in the Swiss mountains, brought up in Zimbabwe, and now living the American dream in Chicago, La Kaiser founder and designer Cindy Kaiser has enjoyed a colorful journey. She often goes back to Zurich to visit her family, living there and her studio is a beautiful and luxurious place to work. Switzerland is a design paradise for her. Poverty is what she and millions of others call home. Zimbabwean life is the complete opposite of Switzerland. She grew up here, and it changed her worldview. You can chase impossible dreams in a poverty-stricken world.
Reviews Summary
La Kaiser has received largely positive reviews from customers. Many say that they love the brand and its jewelry, with reviewers describing the pieces as beautiful and trendy. It has a strong following like the loved company in the market. Also, the customer service is top-notch, with clerks like Dayna getting many mentions for being helpful. One of the women has a personal experience with the latter person who was extremely helpful in the process of choosing her engagement and wedding rings. The online shopping experience is also seamless, which makes purchasing easier. However, one shopper Unhappy reviews about the brand. The customer was displeased with her rings' quality and the owner not taking immediate action to offer a replacement. The essence is that La Kaiser is worth recommending, especially if you desire to buy timeless pieces of jewelry.
Frequently asked questions
7 questions
What do La Kaiser Jewelry clients say about the work?
Clients frequently praise the helpfulness of Dayna and the quality of the jewelry. Many highlight the ease of the buying process, especially for engagement and wedding rings, and the welcoming atmosphere of the studio.
What services does La Kaiser Jewelry offer?
La Kaiser Jewelry provides a range of services including Jewelry Design (Custom Engagement Rings, Wedding Rings, Fashion Rings), Jewelry Repair (Stone Replacement, Re-setting Stones, Ring Resizing), Jewelry Cleaning (Ultrasonic Cleaning, Polishing, Inspection), and Gift Items (Gift Wrapping, Personalized Gifts, Gift Certificates).
What are the hours of operation for La Kaiser Jewelry?
La Kaiser Jewelry operates during the following hours: Monday: Closed | Tuesday: Closed | Wednesday: Closed | Thursday: 10:00 AM-8:00 PM | Friday: 10:00 AM-8:00 PM | Saturday: 10:00 AM-8:00 PM | Sunday: 10:00 AM-5:00 PM.
Does La Kaiser Jewelry handle custom engagement rings, and how do customers feel about the process?
Yes, they specialize in custom engagement rings. Reviewers appreciate how the team, particularly Dayna, assists in making the process smooth and enjoyable, often providing multiple pictures to help clients choose the perfect ring.
What kind of gift items does La Kaiser Jewelry provide?
La Kaiser Jewelry offers various gift items including gift wrapping, personalized gifts, and gift certificates, making it a great choice for special occasions.
Who is the designer behind La Kaiser Jewelry, and what is her background?
Cindy Kaiser, the designer, is Swiss-born and raised in Zimbabwe. Her diverse background influences her unique jewelry designs, blending Swiss craftsmanship with her experiences in Zimbabwe.