Crest Motor Sales

Crest Motors was founded by John Lacy back in the 1960s as a sole proprietorship. John Lacy founded his car lot in Springfield with integrity, where he enjoyed buying cars and providing honest service to his customers. John Lacy and Kevin became friends when John assisted Kevin in purchasing his first car, a 1967 Pontiac Firebird. John and Kevin's strong friendship grew over time, and they rode motorcycles and played poker together. John Lacy's deteriorating health led to Kevin succeeding him in running his business. Kevin helped John become a more successful small business owner, learning everything he knew about auto sales. Kevin was ready to open his own business after John's battle with cancer ended — he even filed the paperwork. Kevin wanted to respect Lacy by continuing the name, saying, "It would be disrespectful to John and all he taught me if I didn't keep the Crest Motor Sales name in Springfield." Kevin's business grew, and employees were hired, increasing from four to nine. In the first five years, Crest Motor Sales grew, and Kevin moved to a more strategic location off Clearlake Avenue. Therefore, Crest Motor Sales has sold affordable, dependable used cars for over 50 years. Crest Motors sells good cars at a fair price, and Kevin continues that tradition. The New Owner, Kevin, promised to keep selling quality automobiles at a fair price. Kevin’s mother, Diana, helped him run the business and continue to do so. Kevin asked her to help with finances and office work, which she does with great skill and organization. She also interacts with customers and acts as a mediator...

Several positive reviews have been received about the customer friendliness, efficient communication, service levels, and vehicle quality received at Crest Motors. The fact that many customers, some of whom have returned several times, are thrilled with a variety of vehicles they have purchased shows that prospects can rely on them for quality and satisfactory service. This makes it an excellent place to get an affordable, ever-reliable used car. Some customers have praised the two owners Kevin and Diane as remarkably great people, saying they were particularly helpful before and after the sale. Kevin and Diane enabled a few customers, such as a handicapped man, to purchase cars they were fully satisfied with despite the unique necessities they had. Many clients had their cars serviced soon after purchase and said that they were pleased. They mentioned that the owners had recommended good garages for repairs more than once, which made it easy for them to address common car problems. Expert project sales and great vehicle selection combined with customer-friendly service means customers get the best of all worlds. Kevin and Diane are noted as the main source of everything good even during challenging times such as COVID-19 when service industries were unpredictable. It is clear that customers are endlessly devoted to these dealers and are likely to return repeatedly and recommend the dealership to others.