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Our staff is here for you. At Lightning Auto Sales in Springfield, IL, you can find a selection of quality pre-owned cars, trucks, and SUVs. Our sales staff is professional and helpful, and you can count on them throughout the process of buying a car. We are a dealership that can be trusted to make car buying fun for everyone involved.
Reviews Summary
Tracy seems to run the service department. She and the rest of the staff offer adequate and prompt feedback. Many customers commented about Tracy's professionalism and empathy. Many iced-out problems before the customer knew it. Suggestions for scheduling future repairs helped. Customers claimed The prices are affordable, and the overall service is excellent. Lightning employs the workers and sells quality parts. Additionally, customers commended the cleanliness of the workspace. During the heat wave, their air conditioning system kept the store cool. Lightning staff are friendly and very knowledgeable. Their recommendations are always accurate. This makes them trust-worthy for car repairs. If any customer is not happy, the business will fully refund them.
Frequently asked questions
7 questions
What do Lightning Auto Sales clients say about the work?
Customers frequently highlight the professionalism and helpfulness of the sales team, particularly praising Tracy for her exceptional service in finding reliable cars. Many reviews mention a positive buying experience and the team's commitment to customer satisfaction.
Does Lightning Auto Sales offer financing options for used cars?
Yes, they provide financing options as part of their vehicle sales services. This allows customers to explore various payment plans when purchasing pre-owned vehicles.
What are the hours of operation for Lightning Auto Sales?
Their hours are as follows: Monday: 9:00 AM - 6:00 PM, Tuesday: 9:00 AM - 6:00 PM, Wednesday: 9:00 AM - 6:00 PM, Thursday: 9:00 AM - 6:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 4:00 PM, Sunday: Closed.
Can I get a pre-purchase inspection at Lightning Auto Sales?
Yes, they offer pre-purchase inspections as part of their repair services. This helps customers ensure the quality and reliability of the vehicle before making a purchase.
How does Lightning Auto Sales assist with trade-in vehicles?
They facilitate trade-in vehicles as part of their vehicle sales services, allowing customers to easily transition from their old cars to newer models.
What do customers say about the customer service at Lightning Auto Sales?
Reviewers consistently praise the friendly and knowledgeable staff, noting that they provide valuable vehicle information assistance and post-sale support, making the buying process enjoyable.