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Matthews Bicycle Mart Inc

Name: Matthews Bicycle Mart Inc
Address: Indianapolis, US
Telephone: +13175473456
Rating: 4.5347

101 reviews

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+13175473456

Open 10:00 AM-7:00 PM now

7272 Pendleton Pike, Indianapolis, IN 46226, USA Get Directions

bicycle repair shop BEST Bicycle Repair Shops in United States BEST Bicycle Repair Shops in Indiana

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ABOUT Services Excellence Summary

Matthews Bikes: Your home of Cycletherapy At Matthews, we are all about cycling. When we're not in the office, we are out on the road and trail. What does all mean? You will find the right bike for you and accessories you need to suit your needs, regardless of your age or budget. We offer everything from training wheels to professional tours and everything in between.

SUMMARY Reviews Summary

Reviewers praise Matthew’s Bike Mart in Indianapolis for their excellent customer service. Shop employee's considerable knowledge, friendly interactions, and welcoming attitude make for an enjoyable shopping experience. Most of these bike store visitors ended up excited about their purchase and well-cared for in the long run, buoyed by the wide and minutely detailed stock. This gave customers the option of choosing the pre-made bicycles, out of which the customer could make their choice. Reviewers exceedingly pointed out the range of other services such as tuning and modification of the bicycles as well as delivery of authenticity and hood quality spare parts. This and other excellent aspects have pulled in visitors not only during emergency incidences but also as they have hinted coming back for such services. One such case is where they pointed out to being assisted in the hour of need and being asked whether they would like help or reservations. A shopper praised the brand stating that the company is good because it offers discounts on goods finally expressing their joy for having a bike being fixed in another local shop. The huge success is a result of the shop produces several other bikes that generally increase its market in terms of customers, including pimps. Another highlighted aspect of the business is the excellence of one of the shop attendants, which helps bring more clients as well providing hearty assistance to the clients. Customers expressed their gratitude, saying that the price matches the quality and the care taken by the shop, making its logistics more comfortable. In totality, the above facts show the slight economic shift targeting the profit by enhancing this brand.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

great service (9)

very knowledgeab ... (6)

super helpful (4)

friendly staff (4)

helpful staff (3)

great people (3)

fair prices (3)

very helpful (3)

recommend (3)

great selection (2)

Cons

rude (2)

overpriced (1)

not great (1)

overcharge (1)

horrible custome ... (1)

horrible (1)

poor experience (1)