Patora Fine Jewelers

Patora Fine Jewelers is the most successful and largest jeweler in Indianapolis, thanks to its owners and staff's hard work over the past 28 years. Our business model is providing the best quality fine jewelry and diamonds at the most affordable price. We have over 100 years of industry experience. We wanted to make shopping easy, friendly, and not intimidating. That was the goal. And that is what we did. Patora Fine Jewelers is a success story. Our customers and us value education and customer service. Our customers are treated the same as if they were our customers. We’re your neighborhood jeweler. Every sale is a reflection of our customer.

The mixed service gave an overall of Patora Fine Jewelers, where some positive reviews showed customer satisfaction and praise for the experienced and friendly staff. There are reports about the pricing and the quality of the rings. Most reviews chiefly focused on the family and fake ring incident. A customer's ring loss experience with a different chain store was hard and disillusioning. Though she was angered by the chain, she was pleased with the people at Patora. The customer's pendant was deserted by their body at the chain store and Patora was able to save it. A customer's family and fake ring problem became an issue with fake diamonds. Another customer looking for an item appraisal came in and saw the sign. The customer was welcomed into the store and received good help, showing how they were treated. The store had several 1-star reviews, some regarding customer service that was not up to standard. A few customer's reports discussed rude team members and hostile and incomprehensible customer service. Other reports included team members not being open about false information relayed to customers. The negative feedback focused on the team members' customer service, mostly because they were impatient and dismissive in response to questions.