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Review Keywords Analysis

  1. US
  2. MO
  3. Columbia
Car-Mart of Columbia MO

Car-Mart of Columbia MO

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Open 9:00 AM-6:00 PM now
200 Business Loop 70 W, Columbia, MO 65203, USA Get Directions
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4.4

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ABOUT   Services Excellence Summary

We are committed to helping people. Our mission is to give them peace of mind in life's most stressful moments, such as owning a used car. We have a long history of providing high-quality used cars at fair prices and used car financing. With our affordable purchase option, we have helped many hardworking people in the United States. We are a one-stop shop for shopping, purchasing, financing, and paying for the car. Our customers return to us because they appreciate our low down payment and convenient financing for high-quality used cars. Our goal is to ensure that we keep our clients coming back for our quality cars at low prices.

 

SUMMARY   Reviews Summary

The reviews for this dealership are overwhelmingly positive, with customers praising their service and commitment. Whether they mention a particular salesperson or just give general praise, most reviewers mentioned feeling grateful and valued by the staff. They appreciated staff members like Brandon, Ronnie, and Ginger, who made the process easy and positive. Getting a great deal and the perfect vehicle in a low-stress environment with great employees were highlights of each review. Managing the process with patience and kindness, and making people feel heard, was a pattern across the comments. It didn't matter what kind of situation they faced. Whether they had credit or financial troubles or just had their kids with them, employees were always understanding and reliable. Family-oriented and focused on the community, the dealership offers family-friendly and life-friendly services. Advice from other shoppers was always positive for a dealership that gives customers great feedback. In summary, reviewers would definitely recommend this dealership to friends or anyone else in the market for a car.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (10)
great experience ... (5)
very helpful (5)
very kind (4)
absolutely amazi ... (3)
feel comfortable ... (2)
very friendly (2)
great place (2)
wonderful experi ... (2)
amazing customer ... (2)
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Cons
rude (2)
extremely rude (2)
upset (2)
dirty (1)
rude (1)
not worth (1)
take advantage o ... (1)
waste your time (1)
Car-Mart of Columbia MO Reviews: 105. Average Rating: 4.4
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