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REI Empowering the World to Live Life Outdoors At Recreational Equipment, Inc. (REI), the outside is your place of choice. We aim to inspire a lifetime of adventure and love of the natural world with the finest equipment and clothing available. You can be part of our adventures or inspire others by sharing your tales. We don't own REI. This company belongs to all who love nature. Our products are an environmental investment, and we can help you make the most of the world outside. We love all kinds of athletes, whether you're a beginner or an expert. REI Santa Monica is a one-stop shop for owners of built-to-last gear who take pleasure in something new. The store is located one block from the 3rd Street Promenade and is the home of Santa Monica Bike Shop. Santa Monica Bike Shop has a variety of services for all biking adventures. All year long, the store features clothes and gear for comfortable road and trail cycling. Santa Monica Bike Shop's ski and snowboard service will get you ready to ride the mountains during the ski season. Do you require something before you head out on your next adventure?
 
REI store reviews suggest that customers are pleased with the store's customer service and the range of quality products available. A lot of the remarks are centered on the friendly and knowledgeable staff, who are always ready to give advice and provide assistance in any of the store's departments. This represents the heightened focus on consumer satisfaction by staff who share their experience and take time to offer expert advice on the products. The comments suggest that the guest experience is excellent, and the store is a welcoming environment for everyone. Other reviews mention that the store is not too busy, allowing customers to get the assistance they seek without waiting and indicating the store's commitment to delivering personal service. Many customers were happy with their experience, indicating the quality of their visits. Many reviews talk about the customer service, mentioning specific employees who delivered excellent service, such as Betsy in the backpacking department, Bob in the shoe department, and PJ at the register. The store carries a larger variety of products and offers excellent customer service to sport and outdoor enthusiasts, who consider it a favorite location because of the great experience they always get. Ample parking is an asset, and the visitor experience is pleasant. The friendly and knowledgeable staff all contribute to a great shopping experience and are willing to go the extra mile to satisfy the visitor. It is always a great experience, and some customers go on to purchase many products from the brand, trusting them fully. The store is often recommended to others, and many customer reviews praised it. Despite the many other alternatives, it remains a favorite with many buyers because of the quality products and service they offer. The store is great and offer a lot of products to choose from and buy for Christmas and birthdays by many customers who love walking in there. Overall, the reviews illustrate that the store values excellent customer service, leading to customer loyalty from many that provide varied company experiences. As a result, the majority of consumers will always remember the great things offered in the store whenever they shop, proving that they will continue shopping from it.
 
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