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Bikesource Charlotte

Bikesource Charlotte

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Open  10:00 AM-4:00 PM now
4301 Park Rd, Charlotte, NC 28209, USA Get Directions
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ABOUT   Services Excellence Summary

BikeSource Charlotte, established in 1995, is situated in Charlotte's Park Road Shopping Center. Our store is the largest Specialized dealer in the region. Come to the store to test the bikes and get ready for your trip. We will check your bike with you and then create a free evaluation. You can contact the BikeSource Service Center to arrange an appointment and check the inventory for specific components. Furthermore, we provide you with the option to track the progress of your bike repair. When your bike is ready, we will contact you by email or phone. We take all brands and models. Suspension maintenance and repair are the BikeSource Service Centre's top services. Our inventory of fluids and seals covers all major brands. Our factory-trained technicians can also do suspension work right here in our service center. This is what it all means to you. It means that we can fix your bike and send you back on the trail in days rather than weeks. There is a maintenance timetable for suspension parts. Different manufacturers specify different service intervals for their products. You can work with our friendly staff to understand which solution is right for you during your complimentary evaluation. Most suspension repairs can be accomplished by our expert technicians. This is a unique offering we have compared to some dealers who have to send the suspension back to the manufacturer. Our technicians are very talented and trained to fix your suspension. We want to get you on the trail discovering your bike. Support us today

 

SUMMARY   Reviews Summary

The cyclists written a positive response about the bike shop. Many customers added that they had a fantastic customer service experience at Bike Source, praising Joe, Steve, and the rest of the employees for their friendliness and efficiency. Cyclists are thanked for their in-depth knowledge and individualized product advice. They appreciate the many options and excellent service for bike maintenance and repairs. The review provided concrete examples of the employees' willingness to go above and beyond for the customer, such as Joe's extensive problem-solving assistance with children's bikes. Many people stated their intention to return to the shop. Buyers were mostly grateful for the store's conveniences._criteria 0

 

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John Doe left a 5 star review
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Pros & Cons

PROS
great service (8)
helped me (5)
great experience ... (5)
recommend (4)
very professiona ... (4)
great customer s ... (3)
professional and ... (2)
great selection (2)
very welcoming (2)
very helpful (2)
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Cons
take my business ... (2)
won't be returni ... (1)
go elsewhere (1)
waste of time (1)
poor customer se ... (1)
never responded (1)
poor experience (1)
rude (1)
waste your time (1)
terrible service ... (1)
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Bikesource Charlotte Reviews: 100. Average Rating: 4.3

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John Doe left a 5 star review
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