Great customer serviceKnowledgeable staffProfessional staffHelpful salespeopleQuick processEfficient serviceSpeedy experiencePatience with customersGood communicationFair pricing
About this business
CAR BY U takes a different road into the subprime automotive market. Our patrons enjoy reduced down payments, short-term insurance, and accelerated credit recovery.
Reviews Summary
The reviews overall indicate consistent satisfaction with Car by u and Alex specifically. Numerous clients have praised Alex's warmth, patience, and competency, particularly when managing financial problems. Many consumers have stated that their buying experiences were made easier and more enjoyable by Alex's hard work and professionalism. Larry is another well-liked salesperson whose quick and helpful service is frequently recognized. The experiences sum up as a generally positive perception of Car by u, and many clients say they would recommend the dealer to others looking for a vehicle. Furthermore, many reviews stress the "above and beyond" customer care and individualized service they received. Most notably, Alex made several clients feel calmer and more confident during their car purchasing experience. Car by u appears to be a reliable and client-friendly company as per the multiple positive reviews that they have received from their satisfied customers.
Frequently asked questions
7 questions
What do CAR BY U clients say about the customer service?
Reviewers frequently highlight the exceptional customer service at CAR BY U, particularly praising Alex for his helpfulness and patience throughout the car buying process. Many customers felt reassured and well-supported, especially first-time buyers.
Does CAR BY U offer in-house financing options for used cars?
Yes, CAR BY U provides in-house financing, along with bank loan assistance and credit repair consultation, making it easier for customers with varying credit histories to purchase vehicles.
What services does CAR BY U provide for vehicle maintenance?
They offer a range of vehicle service and maintenance options, including basic oil changes, tire rotations, and brake inspections, ensuring your vehicle stays in good condition after purchase.
Can I get a vehicle history report when purchasing a car?
Yes, CAR BY U provides free vehicle history reports as part of their customer support services, ensuring transparency in the vehicle's background before purchase.
What types of vehicles can I purchase from CAR BY U?
They offer a variety of vehicles for sale, including sedans, SUVs, and trucks, catering to different customer needs and preferences.
How does CAR BY U support customers after purchase?
CAR BY U offers post-purchase assistance at no charge, helping customers navigate payment processes and providing ongoing support to ensure satisfaction with their vehicle.
Where is CAR BY U located?
6353 E Independence Blvd, Charlotte, NC 28212, USA
Location & directions
Charlotte, North Carolina
CAR BY U
Used Car Dealer
Address
6353 E Independence Blvd, Charlotte, NC 28212, USA
Horrible place to go. Bought an infiniti, I made the mistake of reading the carfax they gave me instead of getting my own. Come to find out it was a salvage title, and I have owned the car for less than a year and I am in close to $6k in repairs. My favorite part was they made me write a google review right there in the store before I even drove off the lot. I had my own financing so the sales guy asked for a TIP since he didn't make as much money off the sale since it was in house financing. Absolute garbage cars and please spend a little more at a real dealership because it will save you money in the long run.