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Charlotte Cycles - Service Center

Name: Charlotte Cycles - Service Center
Address: Charlotte, US
Telephone: +17043334358
Rating: 4.8384

99 reviews

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+17043334358

Open 10:00 AM-6:00 PM now

337 Baldwin Ave, Charlotte, NC 28204, USA Get Directions

bicycle repair shop BEST Bicycle Repair Shops in United States BEST Bicycle Repair Shops in North Carolina

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ABOUT Services Excellence Summary

Charlotte Cycles - Your Bike, Our Service Welcome two-wheelers and three-wheelers from traditional and electric bike models. Our professional mechanics have experience in bikes, recumbent trikes, and more. We answer all repair and maintenance questions and provide friendly service. Try us with your bicycle to get a free evaluation|704.333.4358.

SUMMARY Reviews Summary

Customer reviews generally laud Charlotte Cycles, with patrons emphasizing that the staff is amiable, helpful, and knowledgeable. Customers say the bike mechanics are fabulous and they always have amazing, timely service on rated prices. Customers also mention how employees like Rosco, Mari, Mike ad Chris go above and beyond to make sure patrons are satisfied. Some customers extend their appreciation for Chris's ability to teach others about cycling after their fit appointments. People comment that the location has an excellent service and inventory, and it's great for the community. Some customers recommend shopping at Charlotte Cycles, and customers consistently got practical advice from buying a bike just to ask about a general maintenance issue. Furthermore, patrons' concerns are promptly answered, with the employees ensuring they have the best ride possible. Most customers say they will always go back to the store whenever they need help with their cycles. This shows that customers value how the business has a solid understanding of customer service.

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Reputation Change over time

Pros & Cons

PROS

very helpful (12)

recommend (9)

highly recommend ... (6)

helped me (4)

great customer s ... (3)

helpful staff (3)

very knowledgeab ... (3)

great service (3)

great selection (3)

highly recommend ... (2)

Cons

not recommend (1)

very disappointe ... (1)

disappointed (1)

too busy (1)

go elsewhere (1)

rudest people (1)