Curtis Helms Insurance is recognized for its excellent customer service. This promise was given to us by our founder, Curtis Helms Sr., who was a stalwart of quality service. He is from Charlotte NC. Curtis grew up in the Piedmont Courts area of Charlotte. Curtis served as an American Air Force aircraft mechanic from 1968 to 1972. He transitioned to civilian life insurance salesman roles after his military career. He served in this capacity for Jefferson Pilot Life Insurance Company for 30 years.
Auto insurance quotes can be complicated to find. You may also want to compare quotes on other aspects as well. With great customer service available through Curtis Helms Insurance, everything is easier. Because there is a lot to consider when comparing auto insurance options, and each driver and their needs are different, we focus on you. We collect details on your driving habits, car information, driving history, and other pertinent information. You will get auto insurance quotes that fit your needs.
Reviews Summary
Reviews indicate consistent high satisfaction for the company and its services. Overwhelming praise for customer service seems to be the common theme. Agents are applauded for their welcoming and informative nature, making the process easier and efficient. Many customers were also grateful to the company for the personalized attention they received, with some saying it made them feel like part of the community. The products provided are also understood to be of high quality and competitive, giving clients collective comfort with their coverage. The policy is explained and options are given for clients to make an informed decision which is always a positive. Everyone with positive comments highly recommends the company to family and friends for their insurance needs. It is often said how several has been this company to many clients and they are always grateful for the wonderful customer services that they receive. With these reviews, it is evident that this company has invested in building relationships with clients and ensuring they have insurance solutions.
Frequently asked questions
7 questions
What do Curtis Helms Insurance clients say about their customer service?
Reviewers frequently praise the friendly and professional staff at Curtis Helms Insurance, highlighting their caring approach and exceptional customer service. Many express gratitude for the team's support and attention to detail during the insurance process.
Does Curtis Helms Insurance offer policy consultation and claims assistance?
Yes, they provide comprehensive customer support, including policy consultation and claims assistance, ensuring clients receive the help they need throughout their insurance journey.
What are the hours of operation for Curtis Helms Insurance?
Their hours are as follows: Monday: 9:00 AM-5:00 PM, Tuesday: 9:00 AM-5:00 PM, Wednesday: 9:00 AM-5:00 PM, Thursday: 9:00 AM-5:00 PM, Friday: 9:00 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get auto insurance quotes from Curtis Helms Insurance?
Yes, they offer insurance quotes, allowing clients to compare prices and find the best options tailored to their individual needs.
Does this agency assist with policy renewals and changes?
Absolutely, Curtis Helms Insurance provides policy management services, including policy renewal and policy changes, ensuring clients have up-to-date coverage that fits their circumstances.
Who founded Curtis Helms Insurance and what is their background?
Curtis Helms Sr., the founder, was an American Air Force aircraft mechanic and later a life insurance salesman with 30 years of experience at Jefferson Pilot Life Insurance Company, emphasizing quality service.