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Pegram Superior Mitchell Insurance Agency

Pegram Superior Mitchell Insurance Agency

Name: Pegram Superior Mitchell Insurance Agency
Address: Charlotte, US
Telephone: +17045278543
Rating: 4.8316

297 reviews

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+17045278543

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106 W Arrowood Rd Suite B, Charlotte, NC 28217, USA Get Directions

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ABOUT Services Excellence Summary

Pegram Superior Mitchell Insurance Agency is a leading insurance provider in our state, offering quality coverage for individuals, families, and businesses. Our agency's success is rooted in our superior customer service, competitive rates, and expertise in understanding customers' unique coverage needs. We provide world-class protection for Auto, Home, Health, Business, and Life Insurance, allowing you to focus on what matters most to you and your loved ones. At Pegram Superior Mitchell Insurance Agency, our number one priority is to help you pinpoint your issues and construct a strategy that works. We eliminate the confusion from insurance so you can enjoy a better, safer future.

SUMMARY Reviews Summary

The reviews for the insurance agency are overwhelmingly positive. Customers were impressed by how beneficial the customer service was, with several reviewers singing the praises of agent Nicole Urdaneta for her responsiveness and attentiveness. There are several comments that mention the company's employee and how great interactions with them were. The reviews have a lot of benefits like the low cost of the insurance coverage, the alternating friendly and professional team members, and the stress-free customer service. Many customers have been with them for more than a decade, which is great, and several have reported that the team has helped them lower their premiums or find the discount rates. Customers advocate for the company, making it clear that they trust and appreciate the service, especially for policy changes. Overall, clients are promoting the business, and most of them believe that the service is of quality and that the company is honest since they all describe the customer service as at its best.

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Reputation Change over time

Pros & Cons

PROS

recommend (20)

great customer s ... (9)

good service (7)

great service (6)

helped me (6)

highly recommend ... (6)

excellent servic ... (6)

very good servic ... (5)

super helpful (3)

very helpful (3)

Cons

rude (1)

poor service (1)

very sad (1)

very expensive (1)

expensive (1)

rude (1)

worst experience ... (1)

not helpful (1)

worst experience ... (1)

unprofessional (1)