Figs Auto Repair in Charlotte, North Carolina, has been offering professional auto repair services since 2007. As a family-owned company, we have always provided Charlotte and the neighboring towns with reliable, professional auto repair and maintenance. The ASE-certified experts at Figs Auto Repair use state-of-the-art technologies to repair and service foreign and domestic automobiles and address concerns, whether big or small.
Reviews Summary
Customer reviews are overwhelmingly positive. The technicians ensure quality work while maintaining transparency with costs and repair progress, creating trust with the clients. Everyone at the shop is kind and respectful. They thoroughly explain repairs and possible options in simple terms. Customers appreciate the auto shop’s honesty and clear communication while stressing that they do not recommend unnecessary repairs. Clients recommend this garage in Charlotte, particularly for emergencies, given their quick response speed. Many customers say they are booking their next maintenance appointment after their work to fix the quick state of the art service. Many positive reviews come from women. This is a rarity for the industry and represents the garage’s welcome and flat costs.
Frequently asked questions
6 questions
What do Figs Auto Repair clients say about the work?
Clients frequently praise the team's honesty and professionalism, noting that they provide clear communication about repairs and costs. Many emphasize the quick turnaround and the quality of service, often mentioning specific staff like Greg and Tom for their exceptional support.
Does Figs Auto Repair offer brake services, and how do customers feel about them?
Yes, they provide brake services including brake pad replacement and brake fluid flush. Customers appreciate the team's efficiency and thoroughness, often highlighting their positive experiences with brake repairs and inspections.
Can I get a car inspection at Figs Auto Repair, and what do reviewers say about it?
Yes, they offer various car inspection services, including pre-purchase inspections and emissions testing. Reviewers often commend the thoroughness of these inspections and the helpful advice provided by the staff.
How does Figs Auto Repair handle oil changes, and what do customers think?
They perform standard and synthetic oil changes, along with oil filter replacements. Customers appreciate the prompt service and the transparency regarding what is needed for their vehicles during oil changes.
What types of transmission services does Figs Auto Repair offer?
Figs Auto Repair provides transmission fluid changes, diagnosis, and repairs. Customers have noted their satisfaction with the team's expertise in handling transmission issues effectively.