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Review Keywords Analysis

  1. US
  2. NC
  3. Charlotte
The Downer Law Firm, P.A.

The Downer Law Firm, P.A.

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1410 W Morehead St #200, Charlotte, NC 28208, USA Get Directions
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3.8

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ABOUT   Services Excellence Summary

We are a professional truck accident law firm in the US. We help clients from across the nation that has been injured in a trucking crash. We fight for the rights of family members of those who have died in trucking accidents. The insurance industry must pay thorough compensation for all costs and sufferings caused. No amount of compensation can erase the pain inflicted by this tragedy, but we can help reduce the financial burden of the patients and their families. We firmly encourage individuals after a truck accident to seek the advice of an attorney as soon as possible. The wreckage site, the truck, and the trucking corporation must be kept to provide necessary evidence in the investigation. If the proof is not secured promptly after the accident, drivers and trucking firms may dispose of it. It is based on this evidence that the responsibility for the accident and the cause is determined. Failure to provide this evidence may cause future accidents or incidents, leading to severe injuries or fatalities for vehicle drivers and their passengers. Driver fatigue, overloading trucks, and not complying with federal regulations are some of the causes of trucking accidents.

 

SUMMARY   Reviews Summary

The reviews uniformly commend the firm on their excellent service and client interaction. The customer had several favorable cases with the firm and found that they are assured of a quick resolution and maximum settlement. Additionally, the firm demonstrated a high level of efficiency and professionalism. A significant part of the favorable reviews was the lasting connection that had been established. The lawyers had, according to several clients, handled personal injury claims for extended family members and were considered "our family's lawyers."Therefore, repeat business and high customer retention are strong indicators of lawyer performance. Furthermore, the customer service provider was friendly and collaborative, working closely with clients to understand the claims process . A firm like Downer, Walters & Mitchener thrives on positive word of mouth reviews because of their exemplary client communication and claim handling process.

 

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Pros & Cons

PROS
recommend (10)
very friendly (3)
very helpful (3)
highly recommend ... (2)
kept me informed ... (2)
great people (1)
good customer se ... (1)
greatly apprecia ... (1)
very prompt (1)
great service (1)
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Cons
lack of communic ... (2)
very disappointi ... (1)
unorganized (1)
very disappointe ... (1)
they never respo ... (1)
waste your time (1)
dishonest (1)
not recommend (1)
do not use (1)
awful (1)
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The Downer Law Firm, P.A. Reviews: 100. Average Rating: 3.8
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