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REI

REI

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Open  10:00 AM-8:00 PM now
303 Lafayette St, New York, NY 10012, USA Get Directions
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ABOUT   Services Excellence Summary

For more than 80 years, Recreational Equipment, Inc. (REI) has encouraged a life lived outside! We believe in the innate joy of being in nature and the great outdoors. By offering high-quality outdoor gear and clothing, inspiring stories of the outdoors, and experiences to be shared or enjoyed by oneself, we hope to make your life outside more enjoyable. We have been harnessing the natural power of the outdoors since 1938. As a member-owned co-op, we don’t answer to shareholders. Instead, we reinvest our profits to ensure that you are part of the natural world. Every purchase you make from REI is an investment in the outdoors. It supports the preservation of natural places, promotes sustainable business practices, and helps you get outside and enjoy life out there. To help you rely on our equipment and our expertise, REI Santa Monica is located one block from the 3rd Street Promenade. Our team is always excited to help you make the best gear and clothing choices for riding, paddling, climbing, biking, running, and more outdoor activities. REI Santa Monica is a complete bike shop, offering a full range of professional bike shop services to help keep you on the road and the trail all year round. Our expert technicians are ready to help you tackle any bike repair or maintenance need, so come experience our commitment to getting you outside in Santa Monica, California. Our ski & snowboard shop services will get your gear tuned up for the slopes too. Come let our certified experts get you ready for your next outdoor adventure.

 

SUMMARY   Reviews Summary

The reviews generally indicate a positive customer experience at the REI (Recreational Equipment Inc.) location in New York, NY. The store is described as the best buy for sports and outdoor activities. Reviewer specifically note the store's features, such as yearly membership discounts and other perks. Generally, the reviews say that the products REI offer and customer service are excellent, with REI selling high-quality and long-lasting gear. However, this is not surprising because the store’s pricing is slightly higher than competitor such as Dennys Brands and Eastern Mountain Sports. This is a horror story for American family retailers, and these chains will forever use this type of approach to frighten anyone else trying to compete with them, DO NOT DO THIS. nargs the consumer and just rebuilding the website is a lot more practical and sustainable. The REI sales include clearance and used items._long_time_department and other shoppers love purchasing REI products that have been used. Some shoppers stated that previous customers who purchased items but never used them should contact the REI store for used items. Another nice feature the store is time to ask for the experience of other shoppers, particularly in camping and hiking departments. Many customers state that you should visit the store at least two days before your camping trip to ensure the products you purchased are in good condition or are not raining. Another important point to note is to ship to the REI store before coming for your camping trip if items are not available in the store. All in all, the store is known for excellent products and services, and shoppers highly recommend it.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
friendly staff (4)
helpful and frie ... (3)
get exactly what ... (2)
great selection (2)
helpful staff (2)
helped me (1)
love this place (1)
really friendly (1)
helpful crew (1)
super helpful (1)
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Cons
not friendly (1)
rude (1)
awful (1)
disappointing (1)

REI Reviews: 102. Average Rating: 4.3

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John Doe left a 5 star review
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