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Alternative Auto Care

Name: Alternative Auto Care
Address: Columbus, US
Telephone: +16142940580
Rating: 4.6566

99 reviews

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+16142940580

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136 W 5th Ave, Columbus, OH 43201, USA Get Directions

car repair Top Car Repair Body Shops in United States Top Car Repair Body Shops in Ohio

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ABOUT Services Excellence Summary

At Alternative Auto Care, we provide top-notch car services that are cost-effective and environmentally friendly. We operate under the philosophy that educating customers yields the most exceptional outcomes. We'll guide you through your automobile's ailments and clarify each option so you can make informed decisions about your car. Financial problems impact everyone, particularly when it comes to automobile repairs. Alternative Auto Care understands that economic factors may affect your vehicle repair decisions. Our auto care team will help you determine what repairs or services are necessary so you're driving a reliable vehicle without breaking the bank.

SUMMARY Reviews Summary

Countless customers rave over the wonderful experience they've had at the mechanic shop. Not only are they exceedingly friendly and accommodating, but they also don't rip off customers. They can't be more pleased with the detailed explanations and simplicity of the written descriptions of the mechanical issues, making the customers feel confident and knowledgeable. The staff goes above and beyond to provide excellent service, such as sending text updates, scanning in copies of customers' reports and payment options, and even providing a ride home. The auto shop has also been praised for its fair pricing and its ability to find creative solutions that save the customers money. Numerous customers stated that they had been in desperate situations and that the mechanics were kind, sympathetic and had gone far beyond expectations to ensure their safety. The women-owned and operated company provides a feeling of safety and produces an exceptional level of cleanliness and hospitality, particularly for female customers. The mechanic has become a permanent fixture in their customer's list because they recognize how much the company is doing for them. It is a glaringly obvious and major decision to single out this mechanic for their endless exceptional service.

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Reputation Change over time

Pros & Cons

PROS

recommend (7)

very helpful (3)

great experience ... (3)

highly recommend ... (2)

great customer s ... (2)

very friendly (2)

fair price (2)

wonderful experi ... (2)

truly appreciate ... (1)

questions were a ... (1)

Cons

disappointing (1)

disappointed (1)

expensive (1)