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Review Keywords Analysis

  1. US
  2. OH
  3. Columbus
AutoZone Auto Parts

AutoZone Auto Parts

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Open 7:30 AM-9:00 PM now
1132 W 5th Ave, Columbus, OH 43212, USA Get Directions
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4.7

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ABOUT   Services Excellence Summary

– AutoZone is among the nation's biggest automobile part dealers. Keep an eye out for the term "OE" when buying auto parts. Original equipment is the benchmark for your car's (OE) original components. Meeting or surpassing OE requirements, Duralast auto parts are simple to install. If you are looking for "auto parts near my" or "car parts nearby me", make sure to stop by the local AutoZone, the nearest auto parts shops. Our Columbus stores offer free battery tests and charging, as well as our Loan-A Tool(r) program. Fix Finder, utilizing ASE-certified mechanics and expansive databases, is an engine light tool that identifies the best repair. You can shop for tools and parts online, but make sure to use your AutoZone Rewards account each time you go to a brick-and-mortar store. Your account will be rewarded with a $20 bonus after five orders of $20 or more. This is our way of thanking Columbus for utilizing AutoZone.

 

SUMMARY   Reviews Summary

AutoZone has garnered unanimous praise, specifically for its employees. Isaac, Wesley, Terreasa, and Al were frequently mentioned for going "above and beyond." Customers praised their knowledge, rapid responses, and willingness to perform tasks well beyond their job duties. Reading dozens of reviews that expressed nothing but satisfaction was a pleasant experience. One nacho with an outstanding experience. Counter to professional practice, all reviewers appreciated how professional and friendly the employees were. Customer service was frequently identified as the best. For example, one customer said that all employees gave them a lot of help. You helped me decide between two things for my car...thenReturningprompted. It happened (even if it was the wrong thing, it was a wonderful touch). AutoZone must present higher standards of customer support to sustain such high levels of repeatability. Each evaluator appreciates the effort made to increase their visit's results. Going to a car parts store is one aspect that many consumers find aggravating. Providing excellent customer service would be much superior. Isaac and his team continue to impress at this location. Some are irreplaceable grateful, citing the extreme time and energy spent helping clients. This also indicates that the shop usually provides the greatest skills and expertise. One guy had his headlight adjusted in the lot. Isaac is the coolest man on the planet. Give him a raise! Another example of utter dedication to professionalism and expertise is Terreasa. We also see strong collaboration among staff. Established procedures have not silenced these evaluations. On a few occasions, an eye was opened up as surprising feedback was obtained. Car work usually took a lot of time productivity. Practice in auto parts stores is very beneficial. This may not be the most profitable objective for AutoZone, but it ensures a high level of consumer loyalty. However, the sense of resolution they ultimately achieve. Everything consumers want is ten minutes from browsing to detailed information, as a test saved one particular potential customer a lot of money and the opportunity to avoid being taken advantage of. The high level of collaboration among employees will be maintained. It is crucial to have a positive banking environment. We must conclude that customer service at Isaac, Wesley, Terreasa or Al and AutoZone is exceptional. Oh Yeah AutoZone Sales Clerks Isaac and Terreasa Deserve a Raise! It is now almost like the paycheck increase subplot that never goes beyond stating how commended a co-worker should be. It's straightforward to say what these reviews show. AutoZone's customers appreciate the camaraderie and depth of knowledge of the employees. Isaac, Wesley, Terreasa and Al are the best -- all of them are perfect. This will enhance their retail experience's comfort.

 

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Pros & Cons

PROS
very helpful (4)
great customer s ... (4)
great experience ... (3)
recommend (3)
great service (3)
definitely be re ... (2)
super helpful (2)
helpful staff (2)
good customer se ... (2)
helped me (2)
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Cons
judgmental (1)
will not be retu ... (1)
rude (1)
AutoZone Auto Parts Reviews: 101. Average Rating: 4.7
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