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Review Keywords Analysis

  1. US
  2. OH
  3. Columbus
O'Reilly Auto Parts

O'Reilly Auto Parts

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Open 7:30 AM-9:00 PM now
2519 N High St, Columbus, OH 43202, USA Get Directions
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ABOUT   Services Excellence Summary

O'Reilly Auto Parts #2040 at 2519 North High Street in Columbus is on the corner of Hudson Street and High Street near Taco Bell. We have the automotive items and tools you require. O'Reilly's offers an extensive range of Store Services, including free battery testing, bulb and wiper blade installation, fluid recycling, and check engine light testing. O'Reilly has locations where you can resurface drums or rotors. Rent our tools to complete a single project (refundable deposit required). Having trouble finding what you need? Our Parts Professionals are here to help. Get the correct components for your car at O'Reilly Auto Parts #2040, whether you require a replacement battery, radiator hose, or headlight bulb. America features 5000 O'Reilly Auto Parts locations.

 

SUMMARY   Reviews Summary

Customer reviews indicate that O'Reilly Auto Parts on High St. has a very well-stocked store with good price. Reviews highlight the great customer service and staff knowledge. The staff are always welcoming and willing to provide assistance and expertise. They are told they mostly name specific staff as Aaron, Joe, and Erin as being outstanding and helpful. Erin guided a customer through the warranty process and other customers have had their purchases looked over carefully by various staff to ensure that they obtain items. Customers' needs are met through their help. The moped lights the customer needed were in stock, but when not, items can be in the store by morning. The store is praised for not pushing customers into buying the more expensive items; the customers able to save money this way. The customers greatly appreciate the exceptional customer service at this store. They specifically would return to the store. All the customers gave a 5-star overall rating and each review praised the amazing and helpful people that work at this O'Reilly location.

 

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Pros & Cons

PROS
helpful staff (4)
super helpful (2)
very helpful (2)
willing to help (2)
great customer s ... (2)
helped me (2)
extremely helpfu ... (1)
willing to help (1)
very helpful (1)
knowledgeable an ... (1)
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Cons
very disappointe ... (1)
disappointed (1)
unhelpful (1)
rude (1)
awful (1)
O'Reilly Auto Parts Reviews: 99. Average Rating: 4.2
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