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  1. US
  2. OH
  3. Columbus
NAPA Auto Parts

NAPA Auto Parts

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274 E 1st Ave, Columbus, OH 43201, USA Get Directions
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ABOUT   Services Excellence Summary

The National Automotive Parts Association was established in Detroit in 1925 by a group of auto parts dealers and innovators who shared a single mission: “to improve the distribution of automotive replacement parts for all people and businesses that depend on automobiles and trucks.” The NAPA brand was formed to quickly allow these member companies to become the preferred source of replacement parts for consumers looking for top-quality parts. NAPA was assisted greatly by Carlyle Fraser, the interim leader of Genuine Parts Company, during its early era. NAPA Auto Parts offers a wide selection of high-quality automotive parts for all vehicles, including batteries, brakes, and filters. Additionally, tools, equipment, and other parts are available at our location. You may place your order by visiting or calling us. Curbside or in-store pickup is available for online orders.

 

SUMMARY   Reviews Summary

Customers have given positive feedback on the store's service and expressed their commendation for the staff members like Kenny and Dan. Many customers stated that the staff goes beyond the call of duty to help them. Kenny especially was mentioned to be very knowledgeable and always ready to assist. He aided one customer in his selection of a car battery and in practical methods of installing it. Most customers come to the store for their parts needs due to the store's quick service and product availability. This shows that other clients come again to these fine products and services. The staff's kindness and timely service make the shop a nice place. Customer service is so excellent that some even say that the store is their first stop for their car needs. There were no problems with the integrity, as all products are in their best condition. Finally, the store has great customer service and products. Were I to be in need of something, I would go there first.

 

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Reputation Change over time

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Pros & Cons

PROS
very friendly (2)
helped me (1)
awesome service (1)
definitely be ba ... (1)
good experience (1)
very helpful (1)
great staff (1)
wonderful place (1)
helpful staff (1)
recommend (1)
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Cons
slow (1)
NAPA Auto Parts Reviews: 50. Average Rating: 4.2
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