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Review Keywords Analysis

  1. US
  2. OH
  3. Columbus
Baer Wheels

Baer Wheels

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Open 11:00 AM-7:00 PM now
3510 N High St, Columbus, OH 43214, USA Get Directions
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ABOUT   Services Excellence Summary

David Baer studied engineering at The Ohio State University in Ohio for a few years before deciding to leave the classroom and go on vacation before he approached the real world. Cycling through Vermont, he arrived in Columbus less than three months later. A local bike shop had a "Help Wanted" sign in its window when he got back. He signed up immediately and worked part-time. This allowed him to learn the fundamentals of selling, servicing, and repairing all types of bikes. After a few weeks, He quit the job such that he could start his business using the right skills he had within his reach. The idea of being an essential part helped him learn the basics of bike service and his love for cycling grew. This enabled him to distribute flyers in and around the campus, offering his services for small repairs and services. The coming years saw a lot of growth as he was able to expand and start selling products and gear directly from the retailers. Baer wheels were officially opened in 1990. Our friendly and professional technicians are available to help you repair or maintain your bicycle. We will provide you with an estimate at no cost. We guarantee that you bike will be in the best hands, no matter how minor or major it is.

 

SUMMARY   Reviews Summary

Baer Wheels is a well-reviewed bike shop in Ohio. The owner is hard-working and customer oriented. His willingness to work on customers' bikes whenever and loan them his when he can is appreciated. Most likely due to this, many reviews talk favorably of Baer Wheel's customer service. The shop runs deals on its bikes and Dave, the owner, is often described as friendly and knowledgeable. Baer Wheels gives personalized care to its customers, taking time to inspect their bikes and show them how to repair common issues. Others have their bikes serviced at the shop while they and express empathy with their situations. The shop makes sure it sticks to the set timelines and even gives them as a bonus, helpful tips on riding their bikes and avoiding accidents. If you want a dependable shop with great customer service, Baer Wheels could be it.

 

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Reputation Change over time

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Pros & Cons

PROS
very knowledgeab ... (5)
great selection (3)
recommend (3)
great price (3)
great service (3)
helped me (2)
extremely knowle ... (2)
highly recommend ... (2)
good selection (2)
great job (2)
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Cons
no communication ... (2)
slow (2)
no response (2)
unprofessional (2)
unhappy (1)
terrible service ... (1)
poor customer se ... (1)
lot of excuses (1)
useless (1)
very slow (1)
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Baer Wheels Reviews: 100. Average Rating: 4.2
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