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  1. US
  2. OH
  3. Columbus
Bikesource Columbus

Bikesource Columbus

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Open 11:00 AM-7:00 PM now
4840 Sawmill Rd, Columbus, OH 43235, USA Get Directions
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ABOUT   Services Excellence Summary

BikeSource Columbus has been in business since 1985. We carry a wide range of bikes for every kind of rider, from Jamis to Specialized. Our service department works on all kinds and brands of bicycles. Our staff is trained, courteous, and dedicated to getting your bike in optimal working order. Drop in to meet the staff, ride some bikes, and have the time of your life. The BikeSource Service Center will evaluate your bike and offer you a free estimate. After that, we may make an appointment and check the inventory availability. You can also track the service progress. Your bike will be sent to us, and we can let you know when we get it back. All types and models are acceptable. Suspension component maintenance has a regular schedule. The manufacturer has a recommended schedule for all suspension components. We will determine the appropriate schedule for you during the complimentary inspection. We only offer suspension services by factory-trained technicians. Our technicians handle nearly all suspension repairs on site. You know…unlike other stores, where they send it back to the manufacturer. Our suspension services may only be provided by highly trained technicians. We want to improve your bike performance by making it feel new again so you can hit the trails.

 

SUMMARY   Reviews Summary

BikeSource thrives on its exceptional service with customers and competent staff. There are many customer reviews that highlight these qualities. Customers admire the staff's helpfulness and expertise. These reviews express gratitude for the willingness to educate them on bike maintenance and repair. The shop supports its reputation for client satisfaction. This indicates why some customers suggested the store without hesitation. Customers also express satisfaction with the shop's flexibility and understanding. Shop personnel were helpful when a customer picked the wrong bike size. These reviews reflect the shop's willingness to listen to customers and their best interests. Customers appreciate the reasonable pricing, given the impressive service quality. Customers commend prompt service and a seamless overall bike shop experience. This shop receives a lot of praise for its team's professionalism. Buying a bike from here is worth it, as it has made some customers feel satisfied with their purchases. Stores like these stand out because of their strong organizational culture.

 

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Reputation Change over time

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Pros & Cons

PROS
helped me (8)
great job (7)
recommend (5)
great service (4)
very helpful (4)
highly recommend ... (4)
great place (3)
great staff (2)
accommodating (2)
recommended (2)
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Cons
would not recomm ... (1)
not recommend (1)
no customer serv ... (1)
terrible service ... (1)
stay away (1)
expensive (1)
Bikesource Columbus Reviews: 100. Average Rating: 4.7
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