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  1. US
  2. OH
  3. Columbus
Direct Auto Insurance

Direct Auto Insurance

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3783 S High St, Columbus, OH 43207, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

Direct Auto Insurance delivers the protection, services, and respect you need and deserve. We value and respect every customer. We analyze your needs, find all applicable discounts, and deliver highly-rated service, no matter what. This is what every customer deserves. William Adair launched Direct Auto Insurance on April 10, 1991. Adair's pioneering vision was for a top-tier, non-standard auto insurance company. It would treat customers better. Direct's rapid expansion into Southeastern states allows customers to access low rates, flexible payments, and service that is too often missing in the car insurance market. Direct Auto Insurance offers cheap car and motorcycle insurance, as well as roadside assistance, term life insurance, and vehicle protection plans. Direct Auto Insurance now insures over one million customers. In a few areas, we also offer Mexico Auto Insurance. Direct Auto Insurance specializes in non-standard auto insurance for the hard-to-insure or who have a need for SR-22 certification. SR-22 shows you are approved to drive despite a severe driving error. With Direct Auto Insurance, you don't need a credit check or bank account. You can even pay with a debit card or credit card. You can also pay with cash or an e-Check.

 

SUMMARY   Reviews Summary

The consensus expressed in the reviews of Direct Auto Insurance is largely positive. Customers often appreciate the company's fantastic customer service and affordability. They repeatedly mention that the staff are friendly, polite, and professional, offering superb expertise and being ready and willing to help. Many reviewers mention specific employees and express gratitude for their dedication and customer-oriented approach. These features provide the most recent recommendations. This means that Donna and Nicole are the best insurance agents around. Some customers indicated that staying with the company would have been beneficial if the rates hadn't increased. Overall, the Direct Auto Insurance reviews encourage future clients to choose the company for coverage.

 

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PROS
recommend (3)
very helpful (2)
good service (2)
great service (1)
the process very ... (1)
friendly staff (1)
did a wonderful ... (1)
will be back (1)
very polite (1)
affordable (1)
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Direct Auto Insurance Reviews: 48. Average Rating: 4.8
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