At Hometeam Properties, we run our office with a team of professionals who are friendly and enthusiastic to give the best experience to our tenants during their stay in Columbus. We have established a maintenance team to handle all services for our tenants, including an emergency line which runs 24/7. For inquiries and emergency issues, contact our office at 222 East 11th Ave. close to Summit and Eleventh, Columbus Police Station. Feel free to get in touch with us on (614) 293-2606. We also offer property management in Columbus, Ohio, and have the largest pool of homes for rent in The Ohio State University District, including homes with security systems, decks and porches, and hardwood floors. We also manage 31 apartments in University Commons, which is comfortably remodeled and strategically located to offer a convenient space for professional students. Some of the other areas we manage single-family houses include Whitehall, Reynoldsburg, and German Village.
Reviews Summary
Hometeam Properties reviews highlight great customer service, especially from Sanford, Bev, and Alyx. Several reviewers commend Sanford, thanking him for answering their questions, getting back to them, and providing a smooth move-in. There are multiple reviewers lauding Alyx for her expertise, and one even says she "is willing to go the extra mile..." Bev has helped a lot of customers find their ideal property and hailed for being "nice and kind", with one saying that Bev even "made us feel welcome." Noran and Kim are also making a difference, as one mom describes how Kim went the extra mile: "Kimberly Zeallear is a true gem." In summary, customer service is noted across the board, with one renter saying that "Bev is the best... any time I have a question, she replies when she can." The final impression is positive, with one renter suggesting that the service is so excellent they will always be returning: "I will ONLY ever rent Hometeam properties....".
Frequently asked questions
7 questions
Does Hometeam Properties offer emergency repairs in Columbus, and what do reviewers say about their response time?
Yes, they provide emergency repairs as part of their maintenance services. Reviewers frequently highlight the team's promptness and helpfulness in addressing maintenance issues, ensuring a quick resolution to problems.
What services does Hometeam Properties provide for apartment leasing?
They offer Apartment Leasing, Subleasing Assistance, and Lease Signing Support. Their customer service includes Tenant Support, Issue Resolution, and Rent Payment Assistance, while maintenance covers Routine Maintenance, Emergency Repairs, and Renovation Notifications.
What do clients say about the customer service at Hometeam Properties?
Clients frequently commend the staff's friendliness and responsiveness. Many reviews mention specific team members, like Randi and Sanford, who provided exceptional support throughout the leasing process and resolved issues efficiently.
What are the hours of operation for Hometeam Properties?