Friendly staffFair pricingKnowledgeable staffQuick customer serviceHelpful staffGood dealsExcellent customer serviceFast serviceGreat pricesUsed auto parts
About this business
Parsons Auto Parts, a reputable company based in Columbus, Ohio, sells high-quality auto parts at reasonable prices. Central Auto Parts is Ohio's recycling auto parts king. Nearly all of Parsons Auto Parts' engines and transmissions have been checked and approved for quality, earning them the greatest warranties. Every part goes through a four-point inspection and grading procedure and a thorough cleaning. Finally, parts are entered into a sophisticated inventory system. This system allows Parsons Auto Parts to precisely identify each inventory item to every customer. This ensures accurate and timely delivery, whether it's pickup or delivery.
Reviews Summary
Customer reviews highlight the excellent customer service at Parsons Used Auto Parts. Customers express their gratitude for the department customer service offered. We have many positive comments from all who have received the best services. People appreciate the kind and informative ways the sales representatives work. Many are satisfied and appreciate the parts' affordable price and value, suiting their budgets. Each part has a wide market and attracts countless customers who don't get enough time to say how grateful they are but appreciate the services rendered. The incredible staff customer service and prices could lure many customers, and most customers will return for more services. Many reviews indicate how friendly and helpful the staff and how they are willing to advise the customers on the best products. It makes people happy when they find spare parts very fast. Many clients appreciate coming into the shop and within no time, getting the part they want and with the best customer price. The store values customer feedback, as evidenced by the kind words many offer. It also attracts new customers who have trust and reliability. They consider the shop a service they never expected.
Frequently asked questions
7 questions
What do Parsons Auto Parts clients say about the work?
Customers frequently praise the friendly and knowledgeable staff, quick service, and the quality of used auto parts. Many highlight their positive experiences with consultations and the helpfulness of the team, particularly mentioning specific staff members like Sara and Aaron.
Does Parsons Auto Parts offer local towing and junk car removal in Columbus?
Yes, they provide local towing and junk car removal services. Reviewers appreciate the fast response times and the helpfulness of the towing team, often mentioning the valuable car tips they received during the service.
Can I find used auto parts like radiators and transmissions at Parsons Auto Parts?
Absolutely! They specialize in used auto parts, including radiators, transmissions, and taillights. Each part undergoes a thorough inspection and grading process to ensure quality before sale.
How does Parsons Auto Parts ensure the quality of their parts?
Parsons Auto Parts tests and certifies nearly all engines and transmissions for quality. Each part goes through a four-point inspection and is cleaned thoroughly before being made available for pickup or delivery.
What kind of customer service can I expect at Parsons Auto Parts?
The customer service team is noted for being friendly, understanding, and helpful, assisting customers with part inquiries and vehicle assistance. Many reviews highlight the team's commitment to providing excellent support.
Does Parsons Auto Parts provide consultations for vehicle assistance?
Yes, they offer consultations as part of their customer service. Reviewers have noted the team's ability to assist with inquiries and provide helpful information regarding vehicle needs.