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Fountain City Finance

Address: 5319 N Broadway St, Knoxville, TN 37918 Get Directions

What people love

From reviews
Helpful team Quick responses Excellent communication First class service Exceeded expectations Finance options explained

About this business

About Fountain City Finance

Fountain City Finance is a locally-owned and family-operated company that has been providing mortgages, refinancing, and exceptional customer service to residents of East Tennessee since 1991. With a commitment to helping clients achieve their homeownership dreams, the company offers a wide range of loan options tailored to meet diverse needs. Their experienced team is dedicated to making the mortgage process as smooth and stress-free as possible, ensuring clients receive personalized attention and expert guidance throughout their journey. Fountain City Finance prides itself on its deep understanding of the local market and its ability to deliver effective financial solutions.

Why Choose Fountain City

Fountain City Finance has established a strong reputation for reliability and customer satisfaction, evidenced by numerous positive testimonials. They are recognized as a BBB Accredited Business and an Equal Housing Lender, underscoring their commitment to ethical practices and fair lending. The company's longevity since 1991 speaks to its stability and expertise in the mortgage industry. Clients consistently praise their professionalism, courtesy, knowledge, and teamwork, highlighting the company's ability to make complex processes like home buying and refinancing feel painless and manageable. This dedication to client success and trust makes them a preferred choice for mortgage services in East Tennessee.

Fountain City Finance Offers

Fountain City Finance specializes in a comprehensive suite of mortgage and refinancing services designed to meet various client needs. They offer home mortgages for purchasing new homes, including options for first-time homebuyers, conventional loans, FHA loans for those with less-than-perfect credit or smaller down payments, and VA loans for active military and veterans with 100% financing. Additionally, they provide refinancing solutions to consolidate debt (credit card, student loans, personal loans), lower interest rates, reduce mortgage terms, or access cash. Reverse mortgages are also available for individuals aged 62 and older to leverage home equity. Their service areas primarily focus on East Tennessee, with a goal to provide accessible and beneficial financial solutions.

Unique Advantages

Fountain City Finance has been serving East Tennessee since 1991, demonstrating significant industry experience. As a locally-owned and family-operated business, they offer a personalized approach to client service. They are a BBB Accredited Business and an Equal Housing Lender, signifying trust and adherence to fair practices. The company provides a wide array of loan types, including specialized options like VA and Rural Development loans, catering to diverse borrower needs.

Frequently asked questions

5 questions
What do Fountain City Finance clients say about their experience?
Clients frequently highlight the exceptional customer service and support throughout the mortgage process. Many reviewers mention the team's responsiveness and dedication, with one noting they were there for every step and afterwards, ensuring a smooth experience.
How long has Fountain City Finance been providing mortgage services?
Fountain City Finance has been serving the East Tennessee community since 1991, showcasing over three decades of experience in the mortgage industry.
Does Fountain City Finance provide personalized mortgage solutions?
Yes, they are committed to tailoring mortgage options to meet diverse client needs, ensuring personalized attention and expert guidance throughout the mortgage process.
What do customers say about the responsiveness of Fountain City Finance?
Reviewers consistently praise the team's quick responses to emails and phone calls, highlighting their commitment to excellent communication throughout the mortgage process.
Where is Fountain City Finance located?
5319 N Broadway St, Knoxville, TN 37918

Meet the team

1 member
Shayn Gray
Shayn Gray
Loan Manager

Location & directions

Knoxville, Tennessee
Fountain City Finance
Mortgage Broker
Address
5319 N Broadway St, Knoxville, TN 37918
Hours
Open 8:00 AM - 5:00 PM
Fountain City Finance Reviews · 4.8 average
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