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The Plumbing Authority

Name: The Plumbing Authority
Address: Knoxville, US
Telephone: +18652382280
Rating: 4.9223

103 reviews

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+18652382280

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1209 Buchanan Ave, Knoxville, TN 37917, USA Get Directions

plumber Top Plumbers in United States Top Plumbers in Tennessee

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ABOUT Services Excellence Summary

The Plumbing Authority, the leading Knoxville Plumbers, knows plumbing inside and out. In contrast, our job is not finished if it does not flow smoothly. Our customer satisfaction keeps us in business. Word of mouth brings more customers. When you want us to put in a new water heater or clear a drain, don't hesitate to contact us. We also offer kitchen remodelling services using the newest kitchen fixtures available. Our touch-sensitive faucets, boiling water dispensers, and other upgrades will make your kitchen more stylish and user-friendly. Your family and guests will be taken aback.

SUMMARY Reviews Summary

Customers are effusive in their praise for The Plumbing Authority. Multiple reports favor the professionalism and efficiency of all individuals involved in their plumbing work, whether in customer service, field supervision, or technical work. Several reviews singling out the cheerful and proactive interventions of Chris Floyd, applaud their builder for exceeding expectations and providing reliable and cost-saving plumbing solutions. The company's on-time service availability, quick expert installations, and willingness to engage with customers to ensure the best possible user experience gain points in several reports, and the communal will call the firm again and recommend it to others when subsequent problems arise. The importance of effective two-way interaction between plumbing professionals and customers is highlighted by numerous customers. The reviewer's truck was filled with effective repairs and helpful advice, while their home was left tidy and considerably improved overall. Moreover, Florian, a debutante, is a personal favorite who discusses the advantages and replacements made during the visit. He concludes that the workers were some of the most professional, effective, and friendly individuals he has encountered and that they did an excellent job. When interpreting these reviews, it is no wonder that The Plumbing Authority performed well and was recognized by service publications as a leading dealer. Their capability to delight customers is impressive, and the reviewer pledges loyalty to the company.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (19)

very professiona ... (15)

on time (12)

highly recommend ... (8)

great job (7)

very knowledgeab ... (5)

very polite (5)

very helpful (5)

recommended (3)

professional and ... (2)

Cons

very expensive (1)

expensive (1)

worst experience ... (1)