Pinnacle Financial Partners delivers a robust suite of financial, investing, trust, and mortgage solutions for individuals, corporations, and their owners. The American Banker named Pinnacle No. 1 in its 2021 Best Companies to Work for(r) list. The company had total assets of $35.1 billion, deposits of $29.6 billion, and loans of $23.5 billion at the end of Q4 2020. The company was ranked first in the 2020 list of banks having more than $10 Billion in assets. The company was founded in October 2000. The company opened its first office in Nashville, TN. The company is Tennessee's 2nd-largest bank holding firm. The company's banking firm operates in 12 markets mostly located in urban areas in Tennessee and the Carolinas. This credit line is backed by the equity in your house. This loan usually has a lower interest rate. This credit line also allows you to choose to pay only the interest or both interest and principal.
Reviews Summary
The bank is highly reviewed for its customer service with people describing staff as courteous and knowledgeable. Reviewers mention being treated as family rather than just clients. Reviewing assessors write about their many years with the bank. Several recommend the bank and specific employees. Branch expansion is a cause of optimism. Overall, customers appreciate the bank and its staff for these reasons.
Frequently asked questions
5 questions
What do Pinnacle Financial Partners clients say about their customer service?
Clients frequently praise the exceptional customer service at Pinnacle, noting that staff treat them like family and provide a welcoming atmosphere. Reviewers highlight specific team members, like Tamara, for their knowledge and friendliness.
Does Pinnacle Financial Partners offer home loans, and what do customers say about their experience?
Yes, they provide home loans. Customers appreciate the personalized service and the knowledgeable staff, which contributes to a positive experience during the loan process.
What types of accounts does Pinnacle Financial Partners provide?
Pinnacle offers a variety of financial services, including Standard and Premium Checking Accounts, Standard and High-Yield Savings Accounts, Personal Loans, and Home Loans. They also provide in-branch and telephonic customer service.
What are the operating hours for Pinnacle Financial Partners?
Their hours are as follows: Monday: 8:30 AM - 4:00 PM, Tuesday: 8:30 AM - 4:00 PM, Wednesday: 8:30 AM - 4:00 PM, Thursday: 8:30 AM - 4:00 PM, Friday: 8:30 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.