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  1. US
  2. TX
  3. Dallas
Bike Mart
Bike Mart

Bike Mart

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Open 10:00 AM-7:00 PM now
9040 Garland Rd, Dallas, TX 75218, USA Get Directions
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4.9

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ABOUT   Services Excellence Summary

Bike Mart, a family-owned company in Dallas since 1962, now has seven locations. Finding the right bike doesn't need to be challenging. It is our goal to aid cyclists of all ability levels and bike types in getting the most out of their rides. We provide free safety checks from our service team, regardless of your bike brand, for both adult and children's bikes. Bike repairs are essential but finding dependable services with a quick turnaround can be challenging. At Bike Mart, we believe the joy of riding is more important than waiting for repairs. You shouldn't have to wait for several weeks to get your bike fixed. Our comprehensive tune-up package is the best value for bike repair. Please stop by a Bike Mart near you to learn more about our packages and find the best option for you.

 

SUMMARY   Reviews Summary

Bike Mart White Rock Lake boasts top-tier customer service, according to reviews. The staff are friendly, warm, and helpful; with customers experiencing fast service times. Customers value the willingness to offer input and expertise. Customers who have troubles with their bikes during the purchase or repair process are always accomodated with fair prices and quick turn around times. Many people enjoyed the family-like atmosphere. Customer reviews are mostly positive if their experience with a specific staff member was excellent. One thing to improve would be, is that some customers don't feel theagreed part was given to their bikes because they werent told first. But in most cases, customers are happy and have a good experience.

 

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Reputation Change over time

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Pros & Cons

PROS
great service (27)
recommend (18)
very helpful (16)
great experience ... (14)
great customer s ... (14)
helped me (13)
very knowledgeab ... (12)
very friendly (10)
highly recommend ... (9)
knowledgeable st ... (7)
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Cons
unhelpful (2)
awful (1)
rude (1)
very uncomfortab ... (1)
uncomfortable (1)
expensive (1)
rude (1)
not recommend (1)
Bike Mart Reviews: 500. Average Rating: 4.9
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