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  1. US
  2. TX
  3. Dallas
Playtri

Playtri

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Open 11:00 AM-7:00 PM now
6465 E Mockingbird Ln #358, Dallas, TX 75214, USA Get Directions
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ABOUT   Services Excellence Summary

Bike Repair and Maintenance Service for the metroplex shop we have the best service for any bike on our catalogs. Our spectrum of services includes comprehensive packages for tune-ups and overhauls. Clean and well-maintained bikes run better. Playtri has evolved over 20 years. I started the company in my 20s because I could not find a comprehensive program that meet my requirements while competing in Triathlon. There were no comprehensive programs for age-groupers. There were great science and programs at the Olympic Training Centers, but age-groupers did not have the access to technology, science, and tools that would help them achieve their goals. I had a specific vision to develop a program which was composed of all elements available at Olympic Training Centers, and added more for training and educating age groups. My focus was on coaching, performance testing and triathlon clinics. A lot of people started joining in these programs and they were successful. My wife Staci (who started as a participant) quickly joined me and started having races, camps, and retail stores. That was when the entire picture started to emerge. Our goal is quality and will always be. All our products and services should be excellent. We are mostly trying to help people achieve their goals and get them healthy. We are not here to compete with any other club/groups this city has. We are here to complete the market. We support all local coaching programs and clubs, but they are local.

 

SUMMARY   Reviews Summary

PlayTri's reviews highlight their outstanding customer service, professionalism, and knowledge. The store is close to home, has experienced and amicable employees, and the establishment's cozy ambiance boosts the buyer experience. The store is highly recommended for all triathlon enthusiasts, with customers valuing the store's selective personalized recommendations. The repair and service are timely and affordable, with Sarah’s name being mentioned in several reviews as a fantastic customer service individual who effects solutions to any hiccups in a transaction. Generally, their services are great, and most customers' satisfaction scores are high. Their reputation is high.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (22)
highly recommend ... (10)
very helpful (9)
very knowledgeab ... (8)
great experience ... (6)
great selection (6)
helped me (5)
super helpful (4)
excellent servic ... (4)
great prices (4)
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Cons
rude (4)
disappointed (2)
horrible (2)
not happy (1)
upset (1)
disappointed (1)
think twice (1)
frustrating (1)
judgmental (1)
overpriced (1)
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Playtri Reviews: 203. Average Rating: 4.2
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