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REI

Name: REI
Address: Dallas, US
Telephone: +19729852241
Rating: 4.3558

104 reviews

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+19729852241

Open 10:00 AM-9:00 PM now

2424 Preston Rd, Plano, TX 75093, USA Get Directions

camping store Top Camping stores in United States Top Camping stores in Texas

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ABOUT Services Excellence Summary

REI is an abbreviation for Recreational Equipment, Inc. REI believes the best way to live is outside. Our goal is to inspire a love of nature and outdoor activities in everyone. We have been working to harness natural power since 1938. You can rent equipment and high-quality apparel from REI. We also offer expert advice. We share inspiring outdoor stories and offer experiences that you can enjoy alone or shared. Since we don’t have shares in REI, every product you buy is an investment into the protection of our nature, sustainable businesses, and fight to protect life outdoors. Join us, no matter your level of skill. REI Santa Monica is just a block away from the 3rd Street Promenade. It offers outdoor enthusiasts an array of clothing and gear for biking, hiking, kayaking, and climbing. The bike shop in Santa Monica offers a variety of services that will keep you riding all year round. Our ski and snowboard services will help you prepare for the slopes. We will help you get ready for your next adventure.

SUMMARY Reviews Summary

The reviews show that the REI Plano location is a popular retail choice among outdoor enthusiasts. Many customers praise knowledgeable staff members such as Chris and Omar, who go out of their way to assist with gear selection and explain the nuances of their items they offer. The vast assortment of high-quality outdoor equipment is widely commented on, along with the atmosphere of a close community, customer-oriented destination. In-store service is listed as a critical feature, with personal customer interaction and help being favored over digital purchasing. Many reviewers mention the shop's excellent customer service and friendly employees, enabling them to make informed and comfortable buying decisions. The store encourages customer loyalty by offering member benefits and discounts, according to at least several reviewers. Additionally, numerous customers like that various seminars and classes educate about outdoor activities and gear, adding further value to the shopping experience. The large majority of reviews evaluated the REI Plano store positively and endorsed it as a good place to procure high-end outdoor equipment with exceptional service.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

very helpful (6)

recommend (5)

knowledgeable an ... (4)

great place (4)

wide selection (3)

knowledgeable st ... (3)

very happy (3)

helpful staff (2)

very knowledgeab ... (2)

helpful and frie ... (2)

Cons

rude (3)

won't be back (2)

unhelpful (1)

extremely rude (1)

won't be back (1)

not happy (1)

awful (1)

unhelpful (1)

REI Reviews: 104. Average Rating: 4.4

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Reviews (0) Google Reviews (104)

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