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YETI Dallas Store Visit our store in Dallas, the ultimate shopping experience for all things YETI. Everything you need for your next adventure, from coolers to drinkware, and all the way to our Crossroada Bags. In 2006, in Austin, TX, two brothers established YETI Coolers with a straightforward mission: if they have existed, create them an outdoor cooler and a drinkware line that withstands the demands of nature. My dad was an entrepreneur who was previously a high school teacher. He made my brother and me respect wild game, uncharted territory, and nice equipment. Regular coolers didn’t hold a candle to the job back then. They would shatter, snap, and even topple over. These cheaply made coolers were a hassle. It was frustrating to have to replace them each season, and it limited our fun. This annoyance drove us into action.
 
Yeti fans' largely elated responses underscore the consistent excellent customer service and product quality at the company’s store. Many shoppers were extremely satisfied with their staff interactions. Most write-ups mention the cozy ambiance and how staff didn’t push or impose on them but instead uncovered their needs and made appropriate suggestions. People are also amazed by the enormous number of products they could inspect firsthand. They give two thumbs up for the store’s organized packaging. The few negatives are mostly about nearby traffic problems. Do they listen to customer feedback? What should they consider improving or prioritizing? Most say it’s due to service. If customer feedback has been a major part of their continuous improvement, then the compliments about their staff would be correct. Staff reactions show they adore Yeti products.
 
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