Good serviceNice salespersonsMultiple selectionsQuality vehicleFriendly facesHelpful staff
About this business
Alessa Auto Sales, LLC. We are pleased to share our showroom virtually, where you can see the stock we have and make inquiries. Research every car, see the images, and find out more about it. We will help you through the details you need and create an easy method to reach us. Our address is 811 S Locust St. Contact us by calling.
We Are Dedicated to Exceptional Customer Service
Alessa Auto Sales, LLC prides itself on putting customers first. From the time you arrive on our lot until you drive away with your new vehicle, we are committed to ensuring your buying experience is second to none. Our sales staff is proficient in assisting you in finding the car you require at a price that is within your budget.
Reviews Summary
The reviews highlight the following positive attributes of the car dealership:
Offers a large selection of high-quality vehicles and provides exceptional customer service. potential buyers can find multiple great vehicles. A few reviewers specifically mention a particular salesman named Edgar, who goes above and beyond to assist customers and that the majority of the reviews and consumed on the customer service. "There is one saying that goes the customer is always right which is what most of the reviews discuss the customer’s service. Through its warm and welcoming people, the business has managed to secure the reviewer’s customer. There is no junk on their lot" and an easy route to purchase a car, especially those who would like to pay for the car’s loan. The buy-here, pay-here dealership offers a seamless route to obtain a vehicle. Based on the customer's overall satisfaction, the dealership's contribution to customer success translates to reliability. The word Junk is mentioned in some instances where customers would like to confirm before buying them, although they have stated that "the potential buyer might never find a car like that in that place if there were any Junk. The reviews consistently stress the fantastic selection and service at this dealership, recommending it to anyone in the market for a new vehicle. So based on the customer's loyalty OU our potential customer with making us happy through purchasing our cars, we can see that this car dealership has succeeded in making people happy and securing the future. We trust them, and customer service is the foundation of their reputation, which will help and contribute to saving them to the future.
Frequently asked questions
7 questions
What do Alessa Auto Sales LLC clients say about the customer service?
Reviewers consistently highlight the friendly and helpful staff, particularly mentioning Edgar for his exceptional assistance. Many praise the positive experience and support throughout the purchasing process, indicating a strong commitment to customer satisfaction.
Does Alessa Auto Sales LLC offer financing options for used cars?
Yes, they provide finance services including auto loans, leasing options, and payment plans to assist customers in purchasing vehicles. This flexibility is appreciated by clients looking for tailored financial solutions.
What are the hours of operation for Alessa Auto Sales LLC?
Their hours are as follows: Monday: 9:00 AM - 6:00 PM, Tuesday: 9:00 AM - 6:00 PM, Wednesday: 9:00 AM - 6:00 PM, Thursday: 9:00 AM - 6:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: Closed.
Can I find certified pre-owned vehicles at Alessa Auto Sales LLC?
Yes, they offer a variety of vehicle sales including new cars, used cars, and certified pre-owned options. This selection allows customers to choose from different types of vehicles based on their needs.
How does Alessa Auto Sales LLC support customers after a sale?
They provide post-sale support, which includes assistance with payment inquiries and application assistance, ensuring that customers have the help they need even after their purchase.
What should I expect when visiting Alessa Auto Sales LLC for a vehicle?
Customers can expect a welcoming experience with a dedicated sales team eager to help find the perfect car. The positive reviews emphasize a no-pressure environment and a focus on customer needs.