Helpful staffAbove and beyondGreat customer serviceFinancing assistanceFamily ownedFair pricingPersonalized careGood jobQuick repairsGood communication
About this business
Hugo's Auto Sales, LLC. The best place to buy your vehicle in Denton, TX. Our sales are chill; we won't stress you. We hand-select vehicles because we care about you and your family. Our financing is straightforward too. We have excellent terms and rates if you have good credit. We finance to customers with good credit, and if you are not, don't worry because we have financial experts who can help you get approved and be driving your dream car. We make it easy - we promise you!
My name is Hugo Cruz, and I am the owner of Hugo's auto sales. I have been working with my wife for the past 25 years, with whom we have been in this business together from the beginning up to where we are. We are a family owned and operated company. We have always been proud of the service we have given our customers. We have had a good rapport, which has been our motivation. The success of our organization is credited to our loyal customers who have always come back and referred their friends to us. We have also had a hardworking team that is always willing to meet our customer's demands. My wife and I reached a decision to solidify a future for my children. Our hope is that this business will continue long after we are dead and gone. At times, it is hard to believe that we started by selling one of our cars to establish this company. Thank you, and we hope that we will continue to serve you as we have been doing for this many years in the Denton Community.
Thank you for allowing us to share with you our thoughts and feelings. Would you like to be a part of it and visit us today?
Reviews Summary
Aldo and Hugo at Hugo's are highly recommended as both reviews point out. Several customers appreciate the family-like treatment and individual care. The salespeople at Hugo's demonstrate exemplary customer service. Hugo and his team go out of their way to impress. Many of the posts talk about how honest the salespeople are, which is reassuring. There is a positive customer service experience with the reviews. Most car buyers with unique credit requirements received professional help; the restorative journey boosted their self-esteem. Aldo and his associates communicate openly and maintain contact throughout the process. Customers love Hugo's auto sales because of their good work and values.
Frequently asked questions
7 questions
What do customers say about the car buying experience at Hugo's Auto Sales, LLC?
Clients often mention the friendly, family-oriented atmosphere and the pressure-free buying experience. Many reviewers highlight the team's willingness to go above and beyond to meet customer needs, making them feel like part of the family.
Does Hugo's Auto Sales, LLC offer financing options for those with challenged credit?
Yes, they provide special financing options for those with less-than-perfect credit, alongside great terms for customers with good credit. This flexibility is frequently praised in customer reviews.
What services does Hugo's Auto Sales, LLC provide?
They offer Vehicle Sales including Used Car Sales, Car Financing Assistance, and Trade-In Appraisals. Additionally, they provide Vehicle Maintenance services like Oil Change Services, Brake Repair Services, and Engine Diagnostics. Their Vehicle Inspections include Pre-Purchase Inspections, Emissions Testing, and Safety Inspections. Lastly, they offer Customer Service services such as Carfax VIN Checks, Warranty Services, and After-Sales Support.
What are the operating hours for Hugo's Auto Sales, LLC?
Their hours are as follows: Monday: 9:00 AM - 6:00 PM, Tuesday: 9:00 AM - 6:00 PM, Wednesday: 9:00 AM - 6:00 PM, Thursday: 9:00 AM - 5:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 10:00 AM - 5:00 PM, Sunday: Closed.
How does Hugo's Auto Sales, LLC handle after-sales support?
They provide after-sales support, which includes assistance with any issues that arise post-purchase. Reviewers appreciate their commitment to customer satisfaction, often mentioning how the team is willing to help even after the sale is completed.
Can I get a vehicle inspection at Hugo's Auto Sales, LLC?
Yes, they offer various vehicle inspection services, including Pre-Purchase Inspections, Emissions Testing, and Safety Inspections, ensuring that customers can make informed decisions about their vehicle purchases.
Where is Hugo's Auto Sales, LLC located?
525 South Elm Street, 611 S Locust St, Denton, TX 76201, USA
Location & directions
Denton, Texas
Hugo's Auto Sales, LLC
Used Car Dealer
Address
525 South Elm Street, 611 S Locust St, Denton, TX 76201, USA