About Copenhagen Imports
Copenhagen Imports is a locally owned and operated modern furniture retailer. We carefully curate modern furniture from around the world. Our elegant, high-quality pieces are perfect for contemporary households or office spaces. We have showrooms in Phoenix, Scottsdale, and Gilbert, as well as San Antonio, San Antonio, El Paso, and Tucson. Although its store count has increased, Copenhagen is still family-owned and managed. The original owner, Erik Hansen, passed away in February 2020, but Erik's brother Jorgen Hansen and Erik's youngest son Jens Hansen run our showrooms. Meanwhile, Lise, Erik's spouse, is still involved in the business to help keep Erik's legacy alive, and Tony Christensen, a former owner, is now retired but remains part of the Copenhagen family. Many things have changed since Copenhagen's early days, but one thing has stayed the same: our love for design. We only sell quality furniture that has value. Our family name backs our products, and we stand behind them.
Reviews Summary
Reviews for the furniture store are very positive, with customers praising excellent customer service and high-quality products. The sales staff, especially David, are helpful and provide a low-pressure shopping experience. Many customers are happy with their products and delivery services, with some specifically mentioning the Stressless brand. Most clients say they love the store's abundant and different selection of furniture. One shopper notes a delivery mix-up, but praises the company's quick and efficient resolution of the problem. Most reviewers are happy with the experience and want to buy from the company again. However, a few comments say that the rates are high.
Frequently asked questions
7 questions
What do Copenhagen Imports clients say about the work?
Customers frequently praise the helpfulness and politeness of the staff, particularly mentioning David's exceptional service. Reviewers also highlight the beautiful showroom and the quality of the furniture, noting prompt delivery services as a strong point.
Does Copenhagen Imports offer delivery services in El Paso?
Yes, they provide delivery services including Standard Delivery and White-Glove Delivery, ensuring that your furniture arrives safely and professionally.
Can I get product support after purchasing furniture?
Yes, they offer free product support and order tracking, ensuring you have assistance even after your purchase.
How does Copenhagen Imports ensure customer satisfaction?
The team is known for their attentive customer service, with multiple reviews highlighting their willingness to go above and beyond, particularly in resolving delivery issues.
What types of furniture does Copenhagen Imports sell?
They specialize in a variety of furniture sales, including Living Room Furniture, Bedroom Furniture, and Dining Room Furniture, catering to both home and office needs.
Who manages Copenhagen Imports now that Erik Hansen has passed?
The business is still family-owned, managed by Erik's brother Jorgen Hansen and his son Jens Hansen, with Erik's spouse Lise also involved in continuing his legacy.