Knowledgeable staffGreat customer serviceAttentive staffPatient staffFair pricingHelpful staffSatisfied with purchaseHelpful during purchaseGreat selectionGreat sale's person
About this business
Household Furniture Co was formed in 1945 in El Paso. Household Furniture Co. gives customers great furniture and strong community values. The biggest Bedroom, Living Room, and Dining Room furniture store with the lowest prices is Household Furniture Co, with Mattresses and Appliances. Most Children’s Furniture choices include Kids Furniture. Household Furniture firm can offer the perfect bedroom for your entire family. No one can beat Household Furniture when it comes to discount, low-cost furniture in El Paso and Horizon City. Household Furniture has been El Paso’s furniture provider since 1945. This family-owned, fourth-generation firm is committed to serving the El Paso community. Household is proud to provide quality furniture to El Paso and give back to the city through community service. We believe every family deserves a beautiful home. Household offers a flexible payment plan with GUARANTEED credit. We have various payment options for everyone, regardless of credit. Household has an in-store Spin to Win promotion where you can win your furniture for free. Our huge selection of sofas, sectionals, tables, bar sets, console dining set, outdoor furniture, and TV stands is unmatched.
Reviews Summary
Furniture store reviews are overwhelmingly positive with several employees receiving praise from customers. Jaime, Ashley and Christine are highly recommended by the satisfied customers with a considerable portion of the remarks. Clients appreciate how well reviewed are numerous employees being consistent between themselves and others. Jaime's celebratory message is a major takeaway by many customers as she is delightful and awesome. Ashley is another employee who received numerous commendations for his creativity while Christine also earned good comments for her welcoming and knowledgeability. Customers appreciate the store's generosity and optimal customer experience enjoyed by most clients as well as the commendable services offered, with other customers commending Mr. Cortez. His suggestions were very helpful, and customers were happy with seeking other people's advice. Cortez is a helpful employee, which is a significant factor in a purchase as customers are usually unsure of what to buy. Many clients are impressed by the numerous options available for the customer team as they go the extra mile to ensure customer satisfaction. Staff members showing customers plenty of items that were good for them is impressive as customers would not have seen them if the staff did not take the time to show them. Many customers enjoyed their purchases and services and therefore recommended the store. Most importantly, many customers are appreciative of the exceptional service staff members rendered, with a considerable number of customers satisfied with the employees.
Frequently asked questions
7 questions
What do Household Furniture Co clients say about their customer service?
Customers frequently praise the attentive and knowledgeable staff, particularly mentioning individuals like Bruce, Cristine, and Ashley for their patience and assistance in finding the right furniture. Many reviews highlight the friendly atmosphere and helpful service throughout the shopping experience.
Does Household Furniture Co offer warranty services, and what do customers say about them?
Yes, they provide extended warranty plans and warranty claims assistance. Reviewers appreciate the store credit options available if a warranty is not used, highlighting the value and flexibility of their warranty services.
Can I get personal shopping assistance at Household Furniture Co?
Yes, they offer personal shopping assistance as part of their customer service. This service helps customers navigate their wide selection of furniture, ensuring a tailored shopping experience.
What types of furniture does Household Furniture Co sell?
They provide a variety of furniture, including living room sets, couches, dressers, and the largest selection of kids' furniture in El Paso. They also offer mattresses and appliances, catering to diverse needs.
How does Household Furniture Co handle returns and exchanges?
They provide return and exchange support as part of their sales support services, ensuring a smooth process for customers who need to make changes to their purchases.
What is the experience like for first-time buyers at Household Furniture Co?
First-time buyers often report a positive experience, with staff like Cristine and Bruce noted for their helpfulness and product knowledge, making the furniture selection process enjoyable and stress-free.