The employees at New American Funding - El Paso- Mesa Park, TX offer expert mortgage counsel to potential homeowners. Our leaders, Rick and Patty Arvielo, are devoted to helping homeowners in El Paso and nationwide. We are grateful for the privilege of helping residents of El Paso all over the mortgage process, from application to funding. Every background is welcome, and our work is driven by the idea that El Paso will be better served as more people own homes and form local communities. Check out our El Paso underwriters, who stand out from the competition and excel at expediting loan closings and ensuring a pleasant and stress-free experience for our clients.
Reviews Summary
Based on the reviews, it is clear that New American Funding (NAF) is a trustworthy and transparent mortgage lender with Tania Murray and Paul Parsons and their team consistently mentioned. Several kudos for detailed explanations and outstanding customer service are significant. The NAF staff, particularly Tania Murray and Sandra Rosales, addressed all problems promptly and effectively, cooperating to ensure buyers' homes to close as premised. VA loans and home purchases are known to be complicated - so the mortgage process becomes relaxed, stress-free, and straightforward, thanks to the home lending professionals at NAF. They guide buyers through everything and remain confident and excited about homeownership. This company takes knowledge and experience seriously and it truly shines in their work. Buyers recommend the lender and are pleased with the outcome. The most common advises were "I strongly recommend they check out the lender who can make them enjoy the life of the home and not the responsibilities, NAF." This is reflected in the comments. Further, many reviews recommend Tania Murray and Paul Parsons by name.
Frequently asked questions
7 questions
What do clients say about the customer service at New American Funding in El Paso?
Clients consistently praise the team for their responsiveness and professionalism. Reviewers highlight the supportive nature of staff like Tania Murray and Sandra Rosales, who guide clients through the loan process smoothly and address questions promptly.
Does New American Funding in El Paso offer VA loans and how do clients feel about the process?
Yes, they offer VA loans. Customers have noted that the process for VA loans is handled efficiently, with staff providing clear guidance, making it a stress-free experience.
Can I get assistance with document preparation at New American Funding in El Paso?
Yes, they provide document preparation as part of their customer service offerings, ensuring clients have the necessary paperwork ready for their mortgage applications.
How does New American Funding handle refinancing options?
They offer various refinancing options including Cash-Out Refinance, Rate-and-Term Refinance, and VA Refinance, catering to different client needs for refinancing their homes.
What makes New American Funding a good choice for first-time homebuyers?
Reviewers highlight the team's expertise in guiding first-time buyers through the mortgage process, emphasizing their patience and clarity in explaining loan options, which helps alleviate stress.
What types of home loans does New American Funding offer?
They offer a variety of home loan options including Conventional Loans, VA Loans, and FHA Loans, catering to diverse financial situations and homeownership goals.
Where is New American Funding - El Paso- Mesa Park, TX located?