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Review Keywords Analysis

  1. US
  2. TX
  3. El Paso
Prime Mortgage LLC

Prime Mortgage LLC

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550 S Mesa Hills Dr suite a-1, El Paso, TX 79912, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

Ramsey Esper is the President of Prime Mortgage LLC. He also serves as the Broker/Owner of Edco Properties Inc. Furthermore, he functions as a managing partner in many El Paso real estate holding companies. Ramsey migrated from Germany to El Paso in 1974. In 1986, he ventured into real estate after completing his Mechanical Engineering course at UTEP in 1978. Ramsey's real estate career has been exceptional. He served as Director on the Board of Realtors and the Chairman of GEPAR Multiple listing Service. Perhaps most significantly, he is Saint George Orthodox Church President and Chairman of the Building Committee. Ramsey is a family man and always passionate about helping people reach their maximum potential. He is an avid golf player who also enjoys golf.

 

SUMMARY   Reviews Summary

An overwhelming majority of customers have lauded Prime Mortgage for its exceptional service, with Naomi consistently earning praise. The first-time buyers especially highlight her dedication to guiding them through the process and making them feel supported. Even when not selected initially, the agent went beyond the call of duty to save one customer from a prospective lender who was a nightmare. Naomi also provides timely communication and candid advice, another client complimented her for being warm and accessible when the process became too stressful. The results of the process were good, with many customers thanking the agency for saving them money. A person also mentioned that even after the process, one still feels like family. The customer show has often left such clients who are grateful. The promises of the agency to make one feel valued and informed were fulfilled. The existence of many customers has led to the client feeling individually respected. The extent to which a client is working with human beings leading to the client feeling respected and wanted. The lives of the clients have been affected by the processes that were friendly and smooth. Clients are often left feeling the hope that there are businesses that can do good to them. Most customers feel confident recommending the company, saying, their friends and family. Clients leave with the impression that the agency is professional, caring, and trustworthy, often thankful and successful.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (10)
helped me (3)
excellent servic ... (3)
wonderful experi ... (3)
highly recommend ... (2)
recommended (2)
great service (2)
very knowledgeab ... (2)
extremely profes ... (1)
puts time and ef ... (1)
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Cons
unprofessional (1)
Prime Mortgage LLC Reviews: 35. Average Rating: 4.8
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