Fast serviceFriendly staffHelpful staffGood serviceAmazing personReasonable pricesExcellent attentionGood salesmanQuality vehiclesEasy process
About this business
About PICKNDRIVE Auto
At our dealership, we do not just sell pre-owned vehicles. We are committed and enthusiastic members of the Lubbock, Texas community. PICKNDRIVE is a business with a fascinating background of 9 years. Our shop has grown from an average store to one of the most reputable car dealerships in West Texas. Our journey has been a long one, and it has been filled with learning experiences. We have met individuals from all walks of life in West Texas and beyond, including Amarillo, Midland, Odessa, San Angelo, Sudan, Clovis, New Mexico, Hobbs, New Mexico. Our mission is straightforward and powerful. We strive to make quality cars affordable to everyone. We are honest, transparent, and committed to standing by our automobiles, and we do not engage in corrupt practices. PICKNDRIVE is dedicated to changing the negative perception surrounding used car dealerships.
A Bilingual Team For All Clients
The car buying experience can be intimidating, especially when language barriers are involved. Because we believe that everyone deserves the best car-buying experience, our team works diligently to eliminate these obstacles. If the dealership cannot address your concerns in either English or Spanish, the team is here for you. Car buying is a significant financial investment that should not be taken lightly. You need a trustworthy partner to assist you in making informed decisions. PICKNDRIVE has partnered with the industry’s finest financiers to configure proper financial service. We offer custom financing options based on each customer’s needs and credit ratings. Our dealership values all its customers, regardless of their credit score. Our crew goes above and beyond for clients who may not qualify for regular financing. Our dealership also highlights the Buy Here Pay Here (BHPH) option, ensuring that everyone in our community receives quality transportation services. Financing programmes are not predetermined; we make them to order for each client’s needs. Our dealership has always been at the forefront of creating a peaceful community where every client is served. We have assisted thousands of satisfied clients who needed financial solutions. At PICKNDRIVE, your financial status is irrelevant because we value every client.
Join Our Community
PICKNDRIVE is more than a used car dealership. We are a community partner committed to changing the used car shopping experience. Our goal is to break the stereotypical image of used car dealerships by providing moral services. Make a step to our lot and experience the PICKNDRIVE Auto experience. You can trust our proposed services. Feel free to join our community and take part in the new experience of buying pre-owned cars. Do not hesitate to purchase your dream vehicle.
Reviews Summary
The vast majority of customers lauded Joe and Betty's outstanding customer service. They were friendly, accommodating, and took great care of the clients' vehicle-buying preferences and requirements. Many testimonials compliment the fast, good service. Numerous reviewers expressed happiness and amazement at Joe and Betty's ability to help them obtain the car they wished for at a price within budget. However, there was one negative report saying that they bought a low-value car at a much higher price and that the company lied about the car's damage history. Additionally, the client alleged they had experienced a potentially harmful brake defect. That was the only complaint among thirteen positive reviews, making it a significant issue for potential clients to be aware of.
Frequently asked questions
7 questions
What do PICKNDRIVE AUTO clients say about the work?
Clients frequently praise the friendly and helpful staff, particularly Joe and Betty, for their excellent customer service and support throughout the buying process. Reviewers highlight their honesty and commitment to helping customers find the right vehicle.
Does PICKNDRIVE AUTO offer financing assistance for used car purchases?
Yes, they provide financing assistance as part of their vehicle sales services, helping customers secure affordable options for their used car purchases.
How does PICKNDRIVE AUTO handle customer service after a vehicle purchase?
They offer follow-up support and warranty information to ensure customer satisfaction after the sale, demonstrating their commitment to ongoing service.
Can I get basic maintenance and repairs done at PICKNDRIVE AUTO?
Yes, they offer vehicle repair and maintenance services, including basic maintenance, diagnostic services, and major repairs, ensuring your vehicle stays in good condition.
Is PICKNDRIVE AUTO good for first-time buyers, and what do reviewers highlight?
Yes, many reviewers mention that the team provides excellent guidance for first-time buyers, emphasizing their patience and thorough explanations during the car buying process.
What types of vehicles does PICKNDRIVE AUTO sell?
They specialize in used car sales, including certified pre-owned vehicles, ensuring a variety of quality options for customers in Lubbock and surrounding areas.