Town Auto strives to make car buying and selling a breeze in Chesapeake, VA. We start by offering a vast inventory of top-quality, budget-friendly vehicles. Our lineup of cars, trucks, pickups, SUVs, and vans carry the premier brands. We carefully curate our lot to ensure the most sought-after vehicles in Chesapeake. We have a seasoned, professional sales team committed to serving all our customers. From preparing the lot to shopping and purchasing, we're at your service. Our sales personnel promise to offer the warmest, most welcoming shopping experience you've ever had. We’ll give you all the information you need to make the best decision for yourself. Ask them anything, from features and options to vehicle history reports. Our top priority is the customer, and we never try to pressure you into buying a car that doesn't suit your needs.
Reviews Summary
There are numerous positive reviews overall, with several customers commending the dealership's outstanding customer service and vast vehicle selection. Most people are very pleased with the vehicles purchased and the overall buying process, with some noting that the staff is particularly helpful and professional. Some customers specifically name Marty, who goes above and beyond to deliver excellent service, as a standout. Many reviews also recommend the dealership to friends and family, especially if they need a used vehicle. The dealership appears to be a reputable and dependable place with a history of happy customers. On the negative side, there is one negative review, but the majority of the feedback is positive about the company's vehicle quality and staff friendliness.
Frequently asked questions
7 questions
What do Town Auto clients say about the work?
Reviewers frequently praise the exceptional customer service and the helpfulness of staff like Marty and Kiera. Many mention a smooth buying experience and appreciate the transparency in pricing and financing options, highlighting the team's commitment to customer satisfaction.
Does Town Auto offer vehicle inspections in Chesapeake?
Yes, Town Auto provides vehicle inspections, including pre-purchase inspections, ongoing maintenance inspections, and emission tests, ensuring that customers have all necessary information before making a purchase.
Can I get financing options at Town Auto?
Yes, they offer customer financing options including pre-approved loans, in-house financing, and credit consultations, all at no cost to the customer.
What types of vehicles does Town Auto sell?
Town Auto specializes in vehicle sales, offering a wide selection of sedans, SUVs, and trucks from top brands, ensuring quality and affordability for their customers.
What vehicle service contracts are available at Town Auto?
They provide various vehicle service contracts, including standard warranties, extended warranties, and special coverage plans, helping customers protect their investments.
How does Town Auto ensure a hassle-free car buying experience?
The team at Town Auto focuses on customer satisfaction, providing a professional sales staff that answers questions about features, options, and vehicle history, making the buying process enjoyable and informative.