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DriveTime photo
DriveTime photo
DriveTime photo
DriveTime photo
DriveTime photo

DriveTime

Address: 11203 Jefferson Ave, Newport News, VA 23601, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Vehicle Sales New Car Purchase $25,000 - $40,000 Call to Book
Used Car Purchase $10,000 - $25,000 Call to Book
Financing Services $0 - $500 Call to Book
Customer Support In-Person Assistance $0 - $100 Call to Book
Phone Support $0 - $50 Call to Book
Online Chat Support $0 - $50 Call to Book
Documentation Services Paperwork Processing $50 - $150 Call to Book
Contract Review $100 - $200 Call to Book
Title Transfers $50 - $100 Call to Book
Trade-Ins Evaluation Services $50 - $100 Call to Book
Trade-In Offers $1,000 - $20,000 Call to Book
Appraisal Services $50 - $150 Call to Book

What people love

From reviews
Helpful staff Knowledgeable staff Customer service Pleasant experience Quick process Friendly atmosphere Transparent process Patient assistance Efficient paperwork Proficient staff

About this business

DriveTime was founded in 2002. It has grown to become the nation's leading retailer of used vehicles, with more than 140 dealerships in 27 states. We have more than 5,000 employees, sell over 1 million vehicles annually, and help over 100,000 customers become car-buying experts every year. Over 4,000,000 people in the United States have driven with our financing options DriveTime is the nation's largest used car retailer, with 5,000 employees, 27 states, and over 100,000 customers a year. Our flexible financing options include buy-here-pay-here loans. You can get all of this information conveniently with our online finance application. We will also show you the terms that are tailored to your specific credit situation, as well as the needed down payment, making the car buying process more pleasant.

Reviews Summary

Most reviews are videos for Arielle and mentioned how experienced and supporting she is, with multiple remarks that she is very delightful and more pleasant. She was recognized for her professionalism and getting the task done in a timely and competent manner. Multiple customers mentioned that she went out of her way to satisfy and help them, referring to her as a salesperson who is not pushy. The process of buying a car was lauded by some happy customers, and the competitiveness on the car was also admired. Most Important, Nicholas also received a positive response from clients he was dealing with, saying he was extremely experienced and helpful during the process. One of the perspectives is on the team's work and how connected and supportive the workers are to each other. The reviews indicate that the team is united and very competent, as evidenced by how team members assist one another. All customers left a comment saying they would recommend the dealership to a friend because of their satisfaction. In Conclusion, a series of very nice and positive reviews seen how customers are happy with the team, especially Arielle, and the services they provide every time they visit the dealership.

Frequently asked questions

7 questions
What do DriveTime clients say about their car-buying experience?
Clients frequently praise the team for their friendly and helpful service, with many highlighting staff members like Arielle and Nicholas for their professionalism and patience throughout the purchasing process. Reviewers appreciate the enjoyable atmosphere and transparency during transactions.
Does DriveTime offer financing services for used car purchases?
Yes, DriveTime provides flexible financing options through an exclusive in-house model, tailored to fit individual credit situations. This approach helps customers have a more enjoyable car shopping experience.
Can I get help with paperwork processing when buying a car?
Yes, DriveTime offers documentation services that include paperwork processing, contract review, and title transfers to ensure a smooth purchasing experience.
How does DriveTime handle trade-ins for used vehicles?
DriveTime provides comprehensive trade-in services, including evaluation services, trade-in offers, and appraisal services, to assist customers in seamlessly trading in their vehicles.
Does DriveTime provide customer support after the sale?
Yes, they offer customer support through in-person assistance, phone support, and online chat support, ensuring that clients receive help whenever they need it.
What types of vehicles can I purchase from DriveTime?
DriveTime specializes in vehicle sales, offering both new and used car purchases, along with financing services to accommodate various customer needs.
Where is DriveTime located?
11203 Jefferson Ave, Newport News, VA 23601, USA

Location & directions

Newport News, Virginia
DriveTime
Used Car Dealer
Address
11203 Jefferson Ave, Newport News, VA 23601, USA
Hours
Closed Now
DriveTime Reviews · 4.9 average
0 Reviews
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