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Review Keywords Analysis

  1. US
  2. VA
  3. Newport News
DriveTime

DriveTime

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11203 Jefferson Ave, Newport News, VA 23601, USA Get Directions
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4.9

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ABOUT   Services Excellence Summary

DriveTime was founded in 2002. It has grown to become the nation's leading retailer of used vehicles, with more than 140 dealerships in 27 states. We have more than 5,000 employees, sell over 1 million vehicles annually, and help over 100,000 customers become car-buying experts every year. Over 4,000,000 people in the United States have driven with our financing options DriveTime is the nation's largest used car retailer, with 5,000 employees, 27 states, and over 100,000 customers a year. Our flexible financing options include buy-here-pay-here loans. You can get all of this information conveniently with our online finance application. We will also show you the terms that are tailored to your specific credit situation, as well as the needed down payment, making the car buying process more pleasant.

 

SUMMARY   Reviews Summary

Most reviews are videos for Arielle and mentioned how experienced and supporting she is, with multiple remarks that she is very delightful and more pleasant. She was recognized for her professionalism and getting the task done in a timely and competent manner. Multiple customers mentioned that she went out of her way to satisfy and help them, referring to her as a salesperson who is not pushy. The process of buying a car was lauded by some happy customers, and the competitiveness on the car was also admired. Most Important, Nicholas also received a positive response from clients he was dealing with, saying he was extremely experienced and helpful during the process. One of the perspectives is on the team's work and how connected and supportive the workers are to each other. The reviews indicate that the team is united and very competent, as evidenced by how team members assist one another. All customers left a comment saying they would recommend the dealership to a friend because of their satisfaction. In Conclusion, a series of very nice and positive reviews seen how customers are happy with the team, especially Arielle, and the services they provide every time they visit the dealership.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (8)
great experience ... (5)
very kind (3)
very helpful (3)
helped me (2)
excellent servic ... (2)
painless (2)
best experience (2)
great job (2)
very friendly (2)
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DriveTime Reviews: 101. Average Rating: 4.9
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