Friendly staffQuick repairsHelpful staffFair pricingInformative serviceBrake pad replacementSafety checkGood selection
About this business
Welcome to REI Seattle Flagship
Top brand bikes, accessories, and clothing for mountain and road bikers
Meet Our Cycling Team
Professional Maintenance and Repair
Our bike shop has everything you need for a weekend ride or daily commute. Our full-service bike shop can fix flat tires, repair brakes, replace pedals or your chain and handlebar tape, replace a broken spoke, or true wheels. Our repair technicians will tune your bike for the road or a trail. Our team of expert cyclists will get you ready for your next adventure.
Complimentary Bike Inspection
Stop by one of our shops any time for a complimentary bike inspection. One of our experts will walk you through a safety checklist to make sure your bike is in top condition. We'll also give you a free estimate on any necessary repairs.
Tune-up Packages
Gold: 6+ services plus cleaning - $150
Silver: 4-5 services plus cleaning - $95
Bronze: 2-3 services - $60
Repairs
Flat tire fix - $12
Bike wash - $20
Bike assembly - $50
Brake or gear adjustments - $20 each
Bike box rental - $5/day
Cabling or housing installation - $20
Chain installation - $15
Computer installation - $15
Derailleur installation - $20
Handlebar or stems installation - $20
Headset adjustments - $20
Pedal installation - $10
Wheel truing - $15
Spoke replacement - $15
Bottom Bracket installation - $40
Fork installation - $45
Frame swap - $180
Hub overhaul- $25
Single speed conversion - $50
Tubeless tire conversion - $50
Wheel assembly- $30
Reviews Summary
The REI bike shop inside the store at Seattle's downtown location is the main focus of the review, as its convenient location and knowledgeable and helpful staff are highlighted by many customers. The service there is usually great. Todd and Stephanie are frequently complemented for their helpfulness and kindness. Some customers described good customer service. They also mentioned that the shop is a part of a significant store, which means you get to see many things while you wait. Some evaluators further indicate that they were impressed by the shop's quality service and fast turn-around times. This was quite useful in an emergency situation prior to a long ride. Many customers report a good time visiting the shop, and they will probably return.
Frequently asked questions
7 questions
What do REI Bike Shop clients say about the work?
Customers frequently praise the friendly and helpful staff, highlighting their quick service and expertise in bike repairs. Reviewers mention specific staff members, like Stephanie, for going above and beyond to ensure bike safety and satisfaction.
Does REI Bike Shop offer free estimates for bike repairs?
Yes, they provide complimentary inspections and estimates for bike repairs. Customers can call or bring their bike in to receive this service.
What types of bike repairs can I get at REI Bike Shop?
They offer a range of bike repair services including brake pad replacement, safety checks, and general tune-ups. Their skilled team can handle various types of bikes, including mountain, road, hybrid, and e-bikes.
Can I get my bike maintained at REI Bike Shop?
Yes, they provide bike maintenance services such as chain lubrication, tire inflation, and gear adjustment. This ensures your bike remains in top condition throughout the year.
What accessories can I purchase at REI Bike Shop?
They offer a variety of bike accessories including helmets, lights and reflectors, and locks. This ensures you have everything you need for a safe and enjoyable ride.
How does REI Bike Shop handle urgent repairs?
They are known for their prompt service, often underpromising and overdelivering on repair times. Customers appreciate the team's transparency about wait times and their ability to accommodate urgent requests.