Active Bike & Fitness LLC

I was the chief service tech at Maximum Performance Neenah. I started racing BMX freestyle, and we had a mix of fitness and bikes. I worked at the first Recyclist store a few years after that, working with used and new bikes and parts. I was more recently the manager of Second Wind Exercise equipment, not related to bikes. Miss the bike industry. I want quality used and new bikes and bike parts. Exercise machines and other stuff would be vital, as would service. I have consistently succeeded in providing good service. My family and I combined our retail, service, and BMX abilities to start Active Bike & Fitness LLC. Our friendly team will provide complete bike servicing. If you need help with bicycle maintenance, repairs, tune-ups, or minor adjustments, please contact our staff.

Customers have nothing but great things to say about the owner Mark at a local bike shop. According to Mark's knowledge and professionalism, he is well known as extremely helpful and has reasonable prices, customers saying he is a truly helpful dealer by explaining everything and pointing them to the best deal. Communication from the help seemed to be an advantage that most mentioned, letting them know what was to be done and how much it was expected to cost. Most customers were looking to trade or repair their used bikes and had excellent experiences working with the owner. One said the owner picked a used rim and rear gears, which turned out good, but another praised the fast service to my bike. There was a warranty on bikes buyers purchased, one saying the chain snapped the same day but was corrected due to an offered warranty. The welcoming environment is noted, people recommending it for quality service. Sales or repairs being made were also to satisfaction, a few appreciating the customer service where a badly fixed object is being fixed freely. In summary, Mark is described as knowledgeable and approachable, with excellent customer service skills and cost-effective. It is the go-to store for everything bike, making most reviewers recommend anyone in need to Mark's. The bike shop is user-friendly, having a good customer service coupled with expertise in the bikes being the qualities that stand out. Mark, the owner, and his team are a great place to take your bike in for repair, parts or to actually purchase.