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Full-Service Bike Shop REI is a complete service for bikes. Check out a large selection of brands and components along with accessories. The repair shop is staffed by some of the most experienced professionals in the field. Our friendly, knowledgeable professionals are ready and eager to meet your bike service requests. No matter what your level of expertise, you’ll get the guidance you need. The membership includes a 20% discount at a cycle shop and a free flat tire fix for that annoying incident when your tire goes flat. Only labor; no parts. Re/Supply members get a second life for their pre-loved gear when they trade it in at their local store. Bring your gear to this store or any REI Store to complete your trade-in. Make sure that your items are in good working condition. A store associate will evaluate your gear to see if it meets program requirements. You can use the online trade-in catalog to see if your item is eligible, and what it might be worth. Upon acceptance of any trade-in, you will be issued credit in the form of an electronic REI gift card that will be emailed to you.
 
REI's Appleton store's client feedback highlights the friendly, knowledgeable staff, providing customers with great shopping experience. Numerous customers mentioned edge or discount items made the store attractive, outdoorsy, and sporting equipment. Many customers noted the helpful, knowledgeable staff, with some indicating that the staff knew their product items really well, and many employees were mentioned by name. The customers highlighted the excellent customer service notably Doreen, Paul, and Kaylee who were praised for their knowledge and the one-on-one meeting. Customers also said the store was very clean and welcoming, and many converted to the membership program. The reviews show that this REI location is popular for outdoor or sports gear in the Fox Valley.
 
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