Knowledgeable staffExcellent serviceFair pricingFriendly staffQuick repairsHuge inventorySupport for upgradesHelpful mechanicsCustomer follow-upGreat community
About this business
Broken Spoke Bike Studio was established in 2010 as a response to the cycling needs of every rider. Broken Spoke has a broad selection of bikes, such as commute bikes or bikes to carry groceries.
We've got bikes and accessories for all riders. Broken Spoke also provides a full selection of bikes and accessories, from road, gravel, and cruiser bikes to mountain and fat bikes. If needed, you can rent a bike or an electric bike.
Our friendly and expert mechanics are on hand to help you fix or maintain your bike. They will provide you with a free estimate. Whether it's a minor hiccup or major crash damage, we guarantee your bike is in good hands.
For the best service and value, we encourage you to have one of our tune-up services. We also provide bike repair services in case you need a quick fix or a minor tweak. Your bicycle will be serviced accurately and quickly. Contact us to get a free quote.
Reviews Summary
Customers' reviews highly praise the Broken Spoke bike shop as it features exceptional service and inventory. Shoppers agree that the team is the most welcoming and professional, consistently going out of their way to address clients' needs. Numerous customers are satisfied with how the shop offers free repairs for bikes and is an excellent retainer. The shop also receives attention for its community aspects, making it an ideal setup and servicing location. The location has a lot of space for shoppers also recognized by buyers as one that enhances the buying experience. They are sold to the community of riders, facilitating the transactions to trade old bikes with the shop of new acquisitions. Many customers have significant biking knowledge, reassuring inexperienced shoppers that they are doing their best to guide customers through their experience. The shop's great reviews also spotlight outstanding service from individual staff as indicated by many customers. This represents the shop's commitment to enhancing the client experience through small gestures to create invaluable partnerships with customers. The shop is known to have passionate customers who are primarily in business for the love of bikes. This is mentioned in numerous reviews as one of the reasons customers adored the shop. Therefore, the Broken Spoke bike shop has a lot of positive community reviews portraying its exceptional customer service and broad range of bike-related services. This aspect makes the shop favorable for shopping and, hence, highly recommended.
Frequently asked questions
7 questions
What do Broken Spoke Bike Studio clients say about the work?
Clients frequently praise the knowledgeable staff and their ability to provide quick repairs. Many highlight the friendly and professional service, with several mentioning the team's dedication to ensuring customer satisfaction and effective communication throughout the repair process.
Does Broken Spoke Bike Studio handle bike repairs in Green Bay, and how do customers feel about their service?
Yes, they offer bike repairs including flat tire repair, tune-ups, and wheel truing. Customers appreciate the fast service and the team's expertise, often noting their willingness to help, even during busy times.
Can I get a free estimate for bike repairs at Broken Spoke Bike Studio?
Yes, they provide free estimates for bike repairs. Customers have expressed satisfaction with this practice, highlighting the transparency and honesty of the staff regarding the necessary work.
What types of bikes and accessories does Broken Spoke Bike Studio offer?
They offer a wide variety of bikes including mountain bikes, road bikes, and kids bikes. Additionally, you can find accessories like helmets, bike lights, and locks, along with e-bikes for sale.
What are the hours of operation for Broken Spoke Bike Studio?
Their hours are as follows: Monday: 10:00 AM - 7:00 PM, Tuesday: 10:00 AM - 7:00 PM, Wednesday: 10:00 AM - 7:00 PM, Thursday: 10:00 AM - 7:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 10:00 AM - 4:00 PM, Sunday: 9:00 AM - 2:00 PM.
Does Broken Spoke Bike Studio offer bike fitting services?
Yes, they provide bike fitting services, including basic fit, advanced fit, and custom fitting options to ensure that every cyclist has the right setup for their riding style.