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  2. WI
  3. Madison
Neff Cycle Service LLC

Neff Cycle Service LLC

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1490 Martin St, Madison, WI 53713, USA Get Directions
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ABOUT   Services Excellence Summary

NCS Bike shop for riders who enjoy riding. By appointment, you can drop off and pick up on Mondays and Saturdays. I'm Niles Neff, owner and operator of Neff Cycle Service LLC. As a life-long cyclist, bicycles are my passion. Racing and riding bring me pleasure, whether it's on the road or the mountain. On the highways and roads, in the woods, and in most of the United States, I have bicycled. Over the last 20 years, I have been fortunate to work as a racer, mechanic, and bike shop manager. I've been able to enjoy a variety of awesome cycling experiences as a result. This experience has shown me that all cyclists need a bike that fits well. A well-fitting bike is essential for every cyclist to have a good time on a cycling adventure. I started Neff Cycle Service to make professional bike services more accessible. Bicyclists live busy lives and need to find a way to make their bikes more comfortable. We fix this problem. I have ensured that my mobile pick-up and drop-off, repair, and scheduling services match the needs of every rider. Customers receive parts that fit their requirements and service that is of outstanding quality. Say goodbye to the hassle of taking your bike to a shop or searching for the best parts. Say hello to the luxury of having your bike picked up and dropped off at your doorstep. Riders can rest easy and enjoy their bikes, whether they are commuting or racing. Your safety and experience on the road is my top priority. I kindly welcome you to view our products and services and ask any questions you may have. Services

 

SUMMARY   Reviews Summary

Neff Cycle Service's clients are satisfied with its excellent work, friendly and knowledgeable staff, and fair pricing. Isaac in particular is well-liked by his clients, who describe him as knowledgeable and helpful. They consistently hail the shop for having a high level of service, long-lasting results, quick repair times, and an essentially nice atmosphere. The staff is never trying to sell more than what you came in for and will also help educate you on your bicycle if you need it. The company has some mobile bicycle services as well, so if you're in a hurry or unable to get your bike in, they can come to you. The company sells bicycles, restores them, customizes them, and sells components for them. Customers love the custom bike builds, and note that there is a lot of variety in the parts they can put on a specific bike. Isaac also claims to have a lot of options for things like fitting and building a bike, saying it's possible that no two bikes are the same. But the most important thing Isaac has taught me is that THE BIKE should fit me, not the other way around. All in all, Neff Cycle Service's customers had nothing but good things to say about their bicycle repair experiences. But this last review showed a negative experience only: "I came in once to get a repair and they sent me home for a part that was missing only to be told later they couldn't do that type of work. This made me feel really confused about what it was I was supposed to do. But overall, the shop is great..".

 

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PROS
recommend (6)
highly recommend ... (5)
great service (4)
helped me (3)
extremely knowle ... (3)
great job (3)
friendly staff (2)
super nice (2)
accommodating (1)
very helpful (1)
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Neff Cycle Service LLC Reviews: 58. Average Rating: 4.8

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