Customer serviceFriendly staffRepairs on jewelryGreat pricingSizing of ringsSuper friendlyHelpful and knowledgeableKind and professionalCustom designGreat respect
About this business
Come to our Milwaukee location to see our vast array of jewelry and art. To ensure that you find the right piece, we encourage you to set up an appointment.
Genesis Jewelry and Art Gallery is proud to be a skilled custom jewelry creator. Each piece is one-of-a-kind and tailored to your preferences. You can view a selection of our pieces on our website.
Genesis. Janet was outstanding in helping me choose the perfect diamond for the center of my band. The ring is beautiful and it has received many compliments. They always cheerfully shine it up for me. Their consumer service is the best.
Reviews Summary
Genesis Jewelry has a loyal following thanks to their consistent excellent customer service and repair quality. Customers report feeling good as a result of the pride in their jewelry because it has a functional importance and sentimentality. Kindness and understanding staff are the most frequently cited qualities. For example, Chris updated one ring quickly and at no charge because it held a great deal of significance for one customer. Many reviews said that Genesis act as a community spirit by this approach. The sentiment, plus the fact that they will not overcharge or push customers to do more than they want, should make people attend this store. Other positives include lower repair prices than other places and a cute place to shop. Janet was referenced many times for her designs and work, which were recognized as exceptional. The general concord in this information is that Genesis provides fantastic customer service, repair work, and fair pricing, particularly from faithful customers.
Frequently asked questions
7 questions
What do Genesis Jewelry & Art Gallery clients say about the work?
Clients frequently praise the exceptional customer service and craftsmanship at Genesis. Reviewers highlight the staff's attentiveness, especially Janet and Chris, for creating beautiful custom designs and providing timely repairs, often exceeding customer expectations.
Does Genesis Jewelry & Art Gallery offer custom engagement ring design?
Yes, they specialize in custom jewelry design, including engagement ring design, wedding ring design, and custom pendant design. Many customers have shared positive experiences about creating unique pieces tailored to their preferences.
What are the hours for Genesis Jewelry & Art Gallery?
The store hours are as follows: Monday: 10:00 AM-6:00 PM, Tuesday: 10:00 AM-6:00 PM, Wednesday: 10:00 AM-4:00 PM, Thursday: 10:00 AM-6:00 PM, Friday: 10:00 AM-4:00 PM, Saturday: 9:00 AM-2:00 PM, Sunday: Closed.
Can I get my jewelry cleaned at Genesis Jewelry & Art Gallery?
Yes, they offer jewelry cleaning services, including ring cleaning and necklace cleaning. Customers have noted that they often provide these services at no charge, reflecting their commitment to building long-term relationships.
How does Genesis Jewelry & Art Gallery handle ring sizing?
They provide both standard and complex ring sizing services. Many customers have expressed satisfaction with the precision and care taken during the sizing process, ensuring a perfect fit.
What kind of jewelry repair services does Genesis Jewelry & Art Gallery offer?
Genesis offers a variety of jewelry repair services, including ring repair, necklace repair, and clasp replacement. Reviewers have commended their expertise and quality of work in handling delicate repairs.