As a Phoenix institution since 1971, we've provided top-notch auto care to the local community. Martin's Auto Repair is your go-to for authentic and cutting-edge auto repairs and maintenance for Phoenix and Scottsdale residents, Mesa and Glendale. Our highly skilled and ASE-certified technicians are equipped with the most recent technology in auto repair. We accept both major and minor repair jobs for both domestic and foreign cars. Martin's Auto Repair has been named an NAPA Auto Care Center. This means that our customers receive the benefits of a national organization with the intimate atmosphere of a family business. We treat your car as a valuable investment because we understand how much it means to you. Our team treats every car they work on as if it were their own.
Reviews Summary
Martin's auto repair has high reviews for its customer service. Many customers praised the quality of their work and appreciated their expert advice. Several customers commended them for being honest and trustworthy, with fair pricing -- a nice change from big car dealerships. The owner, as well as all the staff, have built a connection with customers. Several reviewers commented that the employees remembered them. Some customers particularly valued the speed and clear communication with which they handled each repair. They appreciate the ride home Martin's offers them, including the loaner cars and the vacuuming of the car among many other things from this local, family-run business, they highly recommended. These reviews indicate that the writer recommends Martins for anyone looking for a reliable and honest car repair shop in Phoenix.
Frequently asked questions
7 questions
What do Martin's Auto Repair clients say about the work?
Clients frequently praise the team's honesty, efficiency, and thoroughness. Many highlight the exceptional customer service, with specific mentions of staff like CJ and Justin, and appreciate the detailed reports provided after inspections.
Does Martin's Auto Repair handle engine diagnostics and what do customers say about their expertise?
Yes, they offer engine diagnostics along with other automotive repair services. Customers commend their skilled technicians for accurately diagnosing issues, often noting how quickly and effectively problems are resolved, enhancing their trust in the shop.
What are the hours of operation for Martin's Auto Repair?
Their hours are as follows: Monday: 7:00 AM-5:30 PM, Tuesday: 7:00 AM-5:30 PM, Wednesday: 7:00 AM-5:30 PM, Thursday: 7:00 AM-5:30 PM, Friday: 7:00 AM-5:30 PM, Saturday: Closed, Sunday: Closed.
Can I get a safety inspection at Martin's Auto Repair, and how do customers feel about their inspection process?
Yes, they provide safety inspections. Customers appreciate the no-hassle approach and the helpful suggestions given during inspections, often mentioning the polite staff and the transparency of the process.
What kind of part replacements can I get at Martin's Auto Repair?
They handle various part replacements, including battery, brake pad, and water pump replacements. Customers have highlighted their trust in the team's recommendations, noting they only replace parts that genuinely need attention.
How does Martin's Auto Repair stand out in customer service?
Customers consistently mention the friendly atmosphere and the team's willingness to work with individual schedules. Many reviews highlight the personal touch and integrity of the service, making it a preferred choice for auto repairs in Phoenix.